Job Description
Job Summary
PetCare Connect is seeking compassionate, detail-oriented, and tech-savvy individuals to join our team as Remote Veterinary Assistants. In this fully online role, you will support veterinarians and pet owners by providing administrative, clinical, and customer service assistance. This position is ideal for animal lovers who are passionate about animal care, enjoy working remotely, and excel at multitasking in a fast-paced environment.
Key Responsibilities
- Assist veterinarians in coordinating online consultations and virtual appointments.
- Maintain accurate medical records and update pet profiles in our system.
- Communicate effectively with pet owners via email, chat, and phone to provide guidance and answer questions.
- Schedule appointments, follow-ups, and manage online calendars.
- Process online orders for medications, pet supplies, and lab services.
- Provide basic guidance on pet care, nutrition, and preventive health measures under veterinary supervision.
- Ensure compliance with veterinary protocols and maintain confidentiality of pet and client information.
- Support veterinary staff with documentation, research, and reporting as needed.
Required Skills and Qualifications
- High school diploma or equivalent; additional certifications in veterinary assisting, animal care, or related fields preferred.
- Strong written and verbal communication skills in English.
- Proficiency in computer applications, email, video conferencing tools, and online management systems.
- Exceptional organizational skills and attention to detail.
- Ability to work independently and manage multiple tasks efficiently.
- Empathy, patience, and a genuine love for animals.
Experience
- Previous experience as a veterinary assistant, veterinary technician, or in a customer service role in the pet care industry is preferred but not mandatory.
- Familiarity with online veterinary platforms or telehealth services is a plus.
Working Hours
- Flexible remote work schedule.
- Must be available to work during scheduled shifts, including some evenings and weekends as required.
- Part-time and full-time positions available.
Knowledge, Skills, and Abilities
- Knowledge of basic veterinary terminology and pet healthcare practices.
- Ability to manage digital records and online appointment systems.
- Strong problem-solving skills and ability to remain calm under pressure.
- Excellent multitasking abilities and time management.
- Capability to provide empathetic support to pet owners while following veterinary guidance.
Benefits
- Work from the comfort of your home.
- Flexible scheduling options.
- Training and professional development opportunities.
- Access to a supportive and animal-focused team environment.
- Competitive compensation and potential performance-based incentives.
Why Join PetCare Connect
PetCare Connect is dedicated to improving the health and well-being of pets through innovative telehealth services. As a member of our remote team, you will make a meaningful impact on the lives of animals and their owners while enjoying the flexibility, autonomy, and growth opportunities of a modern remote career.
How to Apply
Interested candidates are invited to submit their resume along with a cover letter detailing their interest in animal care and relevant experience. Applications can be sent via our online portal. Qualified applicants will be contacted for a virtual interview.
Job Details
| Salary |
$10 - $20 |
| Job Type |
Full-time |
| Remote/Onsite |
Remote |
| Location |
|
| Last Apply Date |
2026-03-22 |