Job Summary

Houston Skilled Consultancy is seeking highly motivated individuals to join our team as Work From Home Airline Booking Assistants. This role is perfect for individuals who have a passion for travel, customer service, and assisting clients with booking flights and managing travel itineraries. No prior experience is needed, as comprehensive training will be provided.

As an Airline Booking Assistant, you will help customers search for flights, compare options, book tickets, and assist with changes, cancellations, and other travel-related inquiries. You will be working remotely, providing a flexible and convenient work environment.

Key Responsibilities

• Assist customers with booking flights, handling modifications, cancellations, and refunds.
• Provide accurate information on flight schedules, pricing, baggage policies, and visa requirements.
• Utilize airline booking systems to check availability and process ticket reservations.
• Respond to customer inquiries via phone, email, and chat with professionalism and accuracy.
• Resolve customer issues by coordinating with airlines and travel partners.
• Ensure all transactions comply with airline policies and travel regulations.
• Maintain up-to-date knowledge of airline promotions, deals, and discounts to assist customers effectively.
• Provide exceptional customer service to ensure a smooth and pleasant booking experience.

Required Skills and Qualifications

• Strong communication skills in English (verbal and written).
• Basic computer literacy and ability to navigate online booking systems (training provided).
• Customer-focused with excellent problem-solving abilities.
• Attention to detail and accuracy in handling travel details and transactions.
• Ability to multitask and work in a fast-paced remote environment.
• Willingness to learn and adapt to new processes.
• Reliable internet connection and a quiet work environment.

Experience

• No prior experience is required; full training will be provided.
• Previous experience in customer service, travel, or airline ticketing is a plus but not necessary.

Working Hours

• Flexible working hours (full-time and part-time options available).
• Ability to choose shifts based on availability.

Knowledge, Skills, and Abilities

• Basic understanding of airline ticketing and travel industry (training provided).
• Patience and professionalism when dealing with customer concerns.
• Ability to work independently and as part of a remote team.
• Strong organizational and time management skills.

Benefits

• Work from the comfort of your home.
• Competitive pay with performance-based incentives.
• Full training and career development opportunities.
• Employee travel discounts and perks.
• Flexible schedule to balance work and personal life.

Why Join Us?

At Houston Skilled Consultancy, we believe in empowering individuals to work remotely while building rewarding careers in the travel industry. Whether you are looking for a full-time career or a flexible side job, this role provides excellent opportunities for growth, training, and long-term success.

How to Apply

Interested candidates should submit their application online by sending their resume and a brief cover letter highlighting their interest in the role. No prior experience is necessary—just a willingness to learn and a passion for helping customers with their travel needs.

Apply today and start your journey as an Airline Booking Assistant!