Job Description
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Job Summary:
As an Area Manager for Amazon Fresh at our Fulfillment Center, you will oversee and manage day-to-day operations to ensure efficiency, productivity, and a seamless experience for our customers. This is an excellent opportunity for a dynamic individual looking to thrive in a fast-paced environment. You will lead a team, manage fulfillment processes, and contribute to the growth and optimization of Amazon Fresh, a critical part of Amazons mission to be Earths most customer-centric company.
Key Responsibilities:
- Operations Management: Supervise and manage day-to-day fulfillment center operations for Amazon Fresh, ensuring high productivity levels while meeting safety, quality, and delivery targets.
- Team Leadership: Lead, develop, and motivate a team of associates and managers to achieve performance goals, improve work practices, and maintain a positive work culture.
- Process Improvement: Identify areas for process improvement and implement solutions that increase operational efficiency, reduce costs, and improve quality.
- Customer Focus: Ensure Amazon Fresh orders are fulfilled on time and meet quality standards, enhancing customer satisfaction.
- Performance Monitoring: Use data and key performance indicators (KPIs) to monitor operational performance and take proactive actions to address challenges.
- Training & Development: Provide ongoing training and development for team members, ensuring they are equipped with the knowledge and skills required for their roles.
- Safety & Compliance: Ensure compliance with safety, quality, and operational procedures in all aspects of fulfillment operations.
Required Skills and Qualifications:
- Bachelors degree in Business, Operations Management, or related field.
- Proven leadership experience in a fast-paced, operations-focused environment.
- Excellent problem-solving skills, with the ability to make data-driven decisions.
- Strong communication skills, both verbal and written, to interact with team members, senior leadership, and customers.
- Experience with inventory management, logistics, and fulfillment center operations.
- Ability to manage multiple priorities simultaneously and meet deadlines.
- High attention to detail and ability to work under pressure.
Experience:
- Minimum of 3-5 years of management experience in operations, logistics, fulfillment, or a related field.
- Experience in managing large teams in a high-volume environment is highly desirable.
- Prior experience in an Amazon Fresh or e-commerce environment is a plus.
- Demonstrated success in process improvement, operational efficiency, and team development.
Working Hours:
- Full-time position with flexibility to work varying shifts, including nights, weekends, and holidays, depending on operational needs.
- Willingness to work in a fast-paced, dynamic work environment is required.
Knowledge, Skills, and Abilities:
- In-depth knowledge of fulfillment center operations, including inventory management and order fulfillment processes.
- Strong organizational skills with the ability to manage multiple teams and tasks.
- Ability to utilize operational data and tools to make informed decisions and drive improvements.
- Sound understanding of safety protocols and quality standards in a fulfillment environment.
- Ability to adapt quickly to changes in operational demands or customer expectations.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package including health, dental, and vision insurance.
- 401(k) with company matching.
- Paid time off (PTO), including vacation days, sick leave, and holidays.
- Employee discount on Amazon purchases.
- Opportunities for career growth and professional development within Amazon.
- Access to wellness programs and resources.
Why Join Us:
- Growth Opportunities: At Amazon, we are committed to offering career growth opportunities and helping you advance in your career.
- Impactful Work: Join a team that is transforming the future of e-commerce and customer service with Amazon Fresh.
- Dynamic Environment: Thrive in a fast-paced, innovative, and challenging environment.
- Inclusive Culture: We embrace diversity and offer an inclusive workplace where every voice is heard.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications via the Amazon Jobs portal. Be sure to highlight your leadership experience and ability to work in a dynamic and results-driven environment.