Job Description
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Disney is seeking a passionate and detail-oriented Online Content Moderator to join our remote team. In this role, you will play a pivotal part in ensuring a safe, inclusive, and magical online experience across Disney digital platforms. As a Content Moderator, you will review and evaluate user-generated content, ensuring alignment with Disney community guidelines and values. You will be instrumental in fostering a positive online environment that reflects Disney commitment to storytelling, creativity, and global community building.
Key Responsibilities
- Monitor and review user-generated content (text, images, videos, and comments) across Disney online platforms to ensure compliance with company guidelines and policies.
- Identify and remove inappropriate, harmful, or offensive content while maintaining a balanced and objective approach.
- Respond to flagged content promptly and efficiently, prioritizing user safety and brand reputation.
- Collaborate with internal teams (e.g., customer support, legal, and community managers) to address complex content issues or escalations.
- Stay updated on Disney brand standards, community guidelines, and industry best practices for content moderation.
- Provide feedback and suggest improvements to content moderation tools, workflows, and processes.
- Prepare reports on moderation trends, flagged content, and key insights to support data-driven decision-making.
Qualifications
Required:
- Proven experience in content moderation, online community management, or a similar role.
- Exceptional attention to detail and ability to make sound judgments under tight deadlines.
- Familiarity with content moderation tools and systems.
- Strong written communication skills and fluency in English.
- Understanding of Disney values, brand voice, and family-friendly ethos.
- Ability to work independently in a remote environment while collaborating effectively with team members.
Preferred:
- Experience moderating content for global audiences or multilingual platforms.
- Proficiency in additional languages (e.g., Spanish, French, or Mandarin).
- Knowledge of online safety regulations and best practices, such as GDPR and COPPA.
- Passion for Disney stories, characters, and fan communities.
Job Type & Location
- Job Type: Full-time, remote
- Location: United States (fully remote)
Salary
- Competitive pay based on experience and qualifications. Disney offers a transparent compensation structure, with potential bonuses tied to performance.
Perks & Benefits
At Disney, we believe our cast members deserve the best. As part of our team, you will enjoy:
- Comprehensive health insurance (medical, dental, vision).
- Retirement plans, including a 401(k) with company match.
- Generous paid time off (PTO) and holiday schedules.
- Discounts on Disney products, services, and theme park admissions.
- Career growth opportunities through professional development programs.
- Access to exclusive content and screenings.
- A chance to work with a world-renowned brand committed to inclusion, innovation, and storytelling excellence.
Why Join Disney?
At Disney, our mission is to entertain, inform, and inspire people around the globe through unparalleled storytelling. We celebrate diversity and foster an environment where everyone feels valued and empowered. By joining our team, you become part of a legacy of creativity, innovation, and magic. Together, we bring stories to life that connect with audiences across generations.
How to Apply
Ready to embark on this magical journey? Submit your application today through our Disney Careers Portal. Be sure to include your resume and a cover letter highlighting your qualifications and passion for the role.