DoorDash is a leading on-demand logistics platform that connects consumers with their favorite local businesses. Founded in 2013, the company has revolutionized how people access food, groceries, and other retail services by partnering with hundreds of thousands of merchants across North America, Australia, and Japan. DoorDash strives to empower communities by creating economic opportunities for both merchants and delivery drivers, known as Dashers. With a mission to grow and empower local economies, the company offers seamless delivery experiences that benefit all stakeholders. DoorDash embraces technology and customer-centric solutions, ensuring that both businesses and consumers benefit from timely deliveries and easy access to a variety of products. As a dynamic and fast-growing company, DoorDash fosters a collaborative work environment driven by innovation, diversity, and growth.

Job Title:

Virtual Assistant (Part-Time / Full-Time)

Job Summary

DoorDash is seeking Virtual Assistants to join our team, working remotely to support daily operations, administrative tasks, and customer service functions. As a Virtual Assistant, you will be responsible for assisting various departments by managing schedules, data entry, communications, and support requests. You will play a critical role in ensuring smooth operations behind the scenes, directly contributing to our goal of providing exceptional service to merchants, Dashers, and customers. This role offers both part-time and full-time opportunities, allowing flexibility for individuals who thrive in remote work environments. If you are detail-oriented, have strong communication skills, and enjoy multitasking in a fast-paced setting, this could be the perfect opportunity to build a career with a leading technology company.

Responsibilities

• Provide administrative support to various teams, including scheduling meetings, managing calendars, and organizing virtual events.
• Assist with email and chat support for merchants, customers, and Dashers, ensuring timely responses to inquiries.
• Perform data entry tasks and update company databases and spreadsheets regularly.
• Collaborate with internal teams to coordinate operational projects and handle ad hoc requests efficiently.
• Monitor and manage task workflows to ensure all projects are completed on time.
• Prepare and distribute reports and other documentation as required.
• Identify and suggest process improvements to optimize administrative operations.

Requirements

• High school diploma or equivalent (bachelor degree preferred).
• Proven experience as a virtual assistant or in a similar administrative role.
• Strong written and verbal communication skills.
• Proficiency with productivity tools such as Google Workspace, Microsoft Office, and CRM platforms.
• Ability to handle confidential information with discretion.
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively.

Experience

• At least 1-2 years of experience in a customer support or administrative position.
• Prior experience working remotely or in a fast-paced environment is highly preferred.

Working Hours

• Full-time: 40 hours per week, Monday to Friday (flexible scheduling available).
• Part-time: 20-25 hours per week, with evening or weekend shifts available depending on business needs.

Knowledge, Skills, and Abilities

• Exceptional attention to detail and accuracy.
• Strong problem-solving abilities and a proactive mindset.
• Ability to work independently with minimal supervision.
• Familiarity with Slack, Asana, or other project management tools is a plus.
• Strong interpersonal skills, with the ability to collaborate effectively with team members across different departments.

Benefits

• Competitive hourly pay.
• Health insurance (for eligible employees).
• Paid time off and holiday pay.
• Employee discounts on DoorDash deliveries.
• Opportunities for career advancement within the company.
• Access to remote work tools and training programs.
• A collaborative and inclusive work environment.

Why Explore a Career at DoorDash?

At DoorDash, we value innovation, adaptability, and inclusivity. We believe in fostering a culture where employees are empowered to take ownership of their work and grow both personally and professionally. As a member of our team, you will have the chance to contribute to a high-growth company that is shaping the future of local commerce. Whether you are working part-time or full-time, you will enjoy the flexibility and support needed to succeed in your role while balancing other aspects of life. We celebrate diversity and are committed to creating a workplace where everyone feels valued and included. Join us to make a difference by helping merchants grow, supporting Dashers, and ensuring customers have the best possible experience—one delivery at a time.

This job description highlights the exciting opportunities available for individuals seeking remote work and flexibility with DoorDash. We are committed to supporting our employees and helping them grow along with us. If you are ready to make an impact, apply today!