Job Summary:

Join CVS Health as a Remote Virtual Assistant and play a pivotal role in supporting our dynamic team from the comfort of your own home. As a Virtual Assistant, you will be responsible for providing exceptional administrative and customer support to ensure smooth operations and enhance customer satisfaction. This role is perfect for individuals who are highly organized, proactive, and capable of managing multiple tasks efficiently in a remote work environment.

Key Responsibilities:

• Provide high-quality administrative support, including scheduling meetings, managing calendars, and coordinating travel arrangements.
• Handle customer inquiries via phone, email, and chat, delivering prompt and professional responses.
• Process and manage customer orders, returns, and inquiries, ensuring accurate and timely resolutions.
• Maintain and update company records and databases with a high degree of accuracy and confidentiality.
• Assist with data entry, document preparation, and report generation as needed.
• Collaborate with team members to streamline processes and improve operational efficiency.
• Support various departments by providing administrative assistance and project support as required.

Required Skills and Qualifications:

• Proven experience as a virtual assistant, administrative assistant, or in a similar role.
• Proficient in using office software and communication tools (e.g., Microsoft Office Suite, Zoom, Slack).
• Strong written and verbal communication skills with a professional demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• High level of discretion and confidentiality in handling sensitive information.
• Familiarity with CRM systems and other office management tools is a plus.

Experience:

• At least 2 years of experience in an administrative support or virtual assistant role.
• Experience in the healthcare or pharmacy sector is preferred but not required.
• Demonstrated ability to work independently and manage time efficiently in a remote setting.

Working Hours:

• This is a full-time remote position with flexible working hours to accommodate various time zones.
• Standard working hours are Monday to Friday, 9:00 AM to 5:00 PM EST, with occasional adjustments as needed.

Knowledge, Skills, and Abilities:

• Strong problem-solving skills and the ability to make informed decisions quickly.
• Adept at managing multiple tasks and projects simultaneously.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• High proficiency in internet research and using various online tools.
• Excellent interpersonal skills and a customer-centric approach.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and holiday leave.
• Retirement savings plan with company matching contributions.
• Professional development opportunities and career advancement prospects.
• Access to employee wellness programs and resources.

Why Join CVS Health:

• Be part of a leading healthcare company committed to improving the lives of people across the country.
• Enjoy the flexibility and convenience of working from home while contributing to a meaningful cause.
• Join a supportive and collaborative team that values innovation and employee well-being.
• Take advantage of numerous benefits and opportunities for professional growth within a respected organization.

How to Apply:

• Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications through our online application portal.
• Please include Remote CVS Virtual Assistant Application in the subject line of your email.
• Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted for further steps.