Job Summary:

The Elite Job is seeking a motivated and dynamic Domestic Calling Agent to join our team. As a Domestic Calling Agent focused on financial products, you will play a crucial role in engaging with potential and existing clients through telephonic communication. Your primary responsibility will be to promote and explain our financial products, address client inquiries, and drive customer satisfaction. This role requires a proactive individual with a strong background in customer service and a keen interest in financial products.

Key Responsibilities:

• Conduct outbound calls to potential and existing clients to promote and sell financial products.
• Provide detailed information about financial products, including features, benefits, and pricing.
• Address client inquiries, resolve issues, and provide exceptional customer service throughout the call.
• Maintain accurate and up-to-date records of customer interactions and transactions.
• Achieve and exceed monthly sales targets and performance metrics.
• Follow up with clients as necessary to ensure satisfaction and to close sales.
• Collaborate with the sales team to share insights and improve sales strategies.
• Stay updated on industry trends, product changes, and competitors offerings.

Required Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• High level of professionalism and reliability.
• Ability to handle customer objections and provide solutions effectively.
• Proficiency in using CRM software and basic computer applications (e.g., MS Office).
• Ability to work independently as well as part of a team.
• Good organizational and time-management skills.

Experience:

• Previous experience in tele-sales, customer service, or a related field is preferred.
• Experience in the financial services sector or with financial products is an advantage.

Working Hours:

• Full-time position with standard working hours from 9:00 AM to 6:00 PM, Monday to Friday. Flexibility for occasional extended hours may be required based on business needs.

Knowledge, Skills, and Abilities:

• In-depth knowledge of financial products and services.
• Strong problem-solving skills and a customer-centric approach.
• Ability to remain calm and professional under pressure.
• High attention to detail and accuracy in handling client information.
• Capability to learn and adapt to new processes and technologies quickly.

Benefits:

• Competitive salary with performance-based incentives.
• Health insurance and wellness benefits.
• Opportunities for career advancement and professional development.
• Paid time off and holidays.
• Supportive and collaborative work environment.
• Comprehensive training programs.

Why Join The Elite Job?

At The Elite Job, we are committed to fostering a dynamic and supportive work environment. By joining our team, you will have the opportunity to work with industry leaders, gain valuable experience in the financial sector, and grow your career. We offer a competitive salary and benefits package, and we value the contributions of every team member. If you are passionate about sales and customer service and are looking for a rewarding career in the financial industry, The Elite Job is the place for you.

How to Apply:

To apply for the Domestic Calling Agent position, please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role. Applications can be sent via email to us with the subject line Application for Domestic Calling Agent - Financial Products. We look forward to reviewing your application and exploring how you can contribute to our success.