The Elite Job is seeking a highly motivated and dedicated female Tele Caller to join our team. This work-from-home position is perfect for someone who is driven, communicative, and eager to contribute to our company growth. The Tele Caller will be responsible for reaching out to potential clients, handling inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, a friendly demeanor, and the ability to work independently.

Key Responsibilities:

• Make outbound calls to potential customers to promote products and services.
• Handle inbound inquiries and resolve customer queries promptly and effectively.
• Maintain accurate records of calls and customer interactions in the company CRM system.
• Follow up with prospects and ensure timely communication.
• Achieve daily, weekly, and monthly targets set by the management.
• Assist in creating scripts and developing effective call strategies.
• Provide feedback on customer responses and contribute to improving the sales process.
• Build and maintain strong relationships with customers to foster brand loyalty.
• Attend regular virtual team meetings to discuss progress and strategies.

Required Skills and Qualifications:

• Strong verbal communication skills with a pleasant and persuasive tone.
• Ability to handle rejection and remain motivated.
• Basic computer skills and familiarity with CRM systems.
• Fluency in English, with proficiency in other regional languages being a plus.
• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• A reliable and quiet workspace to ensure uninterrupted calls.

Experience:

• Prior experience in telecalling, customer service, or a related field is preferred.
• Experience in sales or marketing is a plus but not mandatory.
• Freshers with a strong willingness to learn are also encouraged to apply.

Working Hours:

• Flexible working hours with the option to choose shifts that best fit your schedule.
• A minimum of 4 hours per day, 5 days a week is required.
• Occasional weekend work may be necessary based on campaign needs.

Knowledge, Skills, and Abilities:

• Knowledge of sales techniques and customer service practices.
• Ability to quickly learn and adapt to new products and services.
• Proficiency in using computers, particularly with CRM software and telecalling tools.
• Ability to manage time effectively and meet targets consistently.
• Excellent listening skills to understand and address customer needs.

Benefits:

• Competitive salary with performance-based incentives.
• Flexible working hours allowing for a work-life balance.
• Opportunity to work from home, saving time and money on commuting.
• Continuous learning and development opportunities through training sessions.
• Being part of a supportive and dynamic team with regular virtual interactions.

Why Join The Elite Job:

• The Elite Job offers a nurturing environment where female professionals can thrive in their careers while managing their personal lives.
• We value diversity and are committed to creating an inclusive workspace for all our employees.
• As a growing company, we provide ample opportunities for career advancement and personal growth.
• Our work-from-home model allows you to enjoy the convenience of remote work while contributing to a reputable organization.

How to Apply:Interested candidates are invited to submit their resumes along with a brief cover letter explaining why they are a good fit for this position. Please email your application to us.

Some Interview Points:

• Discuss your experience with telecalling and customer service.
• Be prepared to demonstrate your communication skills with a mock call scenario.
• Highlight your ability to work independently and manage time effectively.
• Share examples of how you have handled difficult customers or objections in the past.
• Show enthusiasm for the role and understanding of The Elite Job mission and values.