DoorDash is seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. This entry-level role is perfect for someone who is passionate about helping others and eager to grow within a dynamic company.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and issues promptly and effectively.
• Assist with order tracking, account management, and troubleshooting.
• Collaborate with team members to improve customer support processes.
• Maintain accurate records of customer interactions and feedback.

Required Skills and Qualifications:

• High school diploma or equivalent; associate or bachelor degree preferred.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in basic computer applications (e.g., MS Office, CRM software).

Experience:

• Previous customer service experience is a plus but not required.
• Familiarity with DoorDash services and platform is advantageous.

Working Hours:

• Full-time position with flexible hours.
• Availability to work evenings, weekends, and holidays as needed.

Knowledge, Skills, and Abilities:

• Strong empathy and interpersonal skills.
• Ability to multitask and manage time effectively.
• Adaptability to a fast-paced, changing environment.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for career growth and development.
• Remote work flexibility.
• Employee discounts on DoorDash orders.

Why Join DoorDash:

• Be part of a leading tech company revolutionizing the food delivery industry.
• Work in a collaborative and inclusive environment.
• Contribute to meaningful projects that impact millions of customers.

How to Apply:Interested candidates can apply online through the DoorDash careers page at DoorDash Careers.

Join DoorDash and make a difference in the lives of our customers every day!