Scalesforth is a dynamic and forward-thinking company committed to providing top-notch services in IT. With a strong focus on innovation and customer satisfaction, we pride ourselves on creating a positive and inclusive work environment.

Job Title: Part-time Customer Services Assistant

Job Summary:

Join our team at Scalesforth as a Part-time Customer Services Assistant and play a crucial role in delivering exceptional customer experiences. This position offers a great opportunity to contribute to our commitment to excellence in service.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers in navigating our products/services and provide solutions to their queries.
• Collaborate with cross-functional teams to ensure timely resolution of customer issues.
• Maintain accurate and detailed records of customer interactions.

Required Skills and Qualifications:

• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in customer service is a plus.

Experience:

• Previous experience in a customer service role preferred but not mandatory.

Knowledge, Skills, and Abilities:

• Familiarity with MS Office is advantageous.
• Basic understanding of Computer.

Jobs Benefits:

• Competitive part-time salary.
• Flexible working hours.
• Opportunities for professional development.
• Inclusive and collaborative work culture.

Why Join Scalesforth:

At Scalesforth, we believe in fostering a supportive and growth-oriented workplace. Joining our team means becoming part of an organization that values innovation, teamwork, and individual contributions. We are committed to your success and provide a platform for personal and professional development.

Apply Now:

If you are passionate about delivering outstanding customer service and want to be part of a dynamic team, apply now by visiting our careers page at Scalesforth Careers. Take the first step towards a rewarding career with Scalesforth.