Job Description
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As a Home Care Scheduler/Coordinator for Night Shift and On-Call at The Elite Job, you will play a crucial role in ensuring the seamless coordination and delivery of home care services during non-traditional hours. This position demands a dynamic individual with exceptional organizational skills, a compassionate mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Scheduling and Coordination: Efficiently schedule and coordinate home care services during the night shift and on-call periods, ensuring optimal client care and satisfaction.
- Communication: Maintain clear and open communication channels with caregivers, clients, and internal teams to address scheduling changes, emergencies, and other relevant information.
- Problem Solving: Quickly and effectively resolve scheduling conflicts, staffing issues, and unforeseen challenges to maintain the highest level of service quality.
- Documentation: Accurately maintain and update scheduling records, ensuring all information is current and in compliance with company policies and procedures.
- Team Collaboration: Collaborate with other departments to ensure smooth transitions between shifts and effective handovers of client care responsibilities.
- Client Advocacy: Serve as an advocate for clients, addressing their needs and concerns promptly and with empathy.
Required Skills:
- Organizational Excellence: Proven ability to manage and prioritize multiple tasks efficiently.
- Communication Skills: Exceptional written and verbal communication skills, with a focus on clarity and empathy.
- Problem-Solving: Strong analytical and problem-solving skills to navigate unexpected challenges.
- Team Collaboration: Ability to work collaboratively with diverse teams and departments.
- Flexibility: Adaptability to handle on-call duties and night shift scheduling demands.
- Attention to Detail: Keen attention to detail to ensure accurate scheduling and documentation.
- Compassion: A compassionate and patient-centric approach to home care coordination.
Join The Elite Job and contribute to our mission of providing unparalleled home care services. If you are a dedicated professional seeking a challenging yet rewarding role, apply now to be a part of our dynamic team dedicated to making a difference in people lives.