Doordash is seeking enthusiastic and customer-focused individuals to join our Customer Support team. As a Customer Support Representative, you will be the frontline ambassador, addressing customer inquiries and ensuring their concerns are resolved promptly and courteously. This is an excellent opportunity for freshers looking to kickstart their career in a fast-paced and innovative environment.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers in navigating the Doordash platform and troubleshoot any issues they may encounter.
• Collaborate with other teams to escalate and resolve complex customer concerns.
• Provide accurate and helpful information to customers regarding orders, account management, and platform features.
• Maintain a positive and customer-centric attitude in all interactions.

Required Skills:

• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities and a passion for helping others.
• Ability to navigate and multitask in a fast-paced environment.
• Basic computer proficiency and familiarity with customer support tools.
• Eagerness to learn and adapt to evolving processes.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience is a plus but not required.
• Freshers and recent graduates are encouraged to apply.

Perks and Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training and development programs.
• Opportunities for career advancement within a rapidly growing company.
• Health, dental, and vision insurance coverage.
• Vibrant and inclusive workplace culture.

If you are passionate about delivering exceptional customer service, thrive in a collaborative environment, and want to contribute to the success of a dynamic company, we invite you to apply for the Doordash Customer Support Representative position. Join us in shaping the future of local commerce and making a positive impact on communities worldwide.