Job Summary

Tim Hortons is seeking a highly analytical and results-driven Manager, Supply Planning & Replenishment to lead and optimize end-to-end supply planning operations across our distribution network. This role is critical in ensuring the right products are available at the right place, at the right time, while balancing service levels, inventory investment, and operational efficiency.
As a strategic leader, you will collaborate closely with cross-functional teams including Procurement, Demand Planning, Distribution, Operations, and Franchise Partners to drive continuous improvement, enhance forecasting accuracy, and support business growth. This position is remote eligible, offering flexibility while maintaining strong collaboration with stakeholders.

Key Responsibilities

• Lead supply planning and replenishment strategies to support Tim Hortons restaurant and distribution network.

• Develop, manage, and continuously improve inventory planning models to optimize service levels and working capital.

• Oversee replenishment processes, ensuring alignment with demand forecasts, lead times, and capacity constraints.

• Partner with Demand Planning to align supply plans with forecast assumptions and promotional activities.

• Collaborate with Procurement and Suppliers to manage supply risks, lead times, and contingency plans.

• Analyze KPIs such as fill rates, inventory turns, forecast accuracy, and service levels; implement corrective actions as needed.

• Drive system enhancements, automation, and process standardization within supply planning tools and platforms.

• Lead, mentor, and develop a team of supply planning professionals, fostering a culture of accountability and continuous improvement.

• Prepare and present insights, risks, and recommendations to senior leadership.

• Support new product launches, network changes, and strategic initiatives from a supply planning perspective.

Required Skills and Qualifications

• Strong expertise in supply planning, replenishment, and inventory management principles.

• Advanced analytical and problem-solving skills with the ability to translate data into actionable insights.

• Proficiency in supply chain planning systems (ERP, MRP, or advanced planning tools).

• Strong leadership, communication, and stakeholder management skills.

• Ability to manage complexity, prioritize effectively, and thrive in a fast-paced environment.

• High level of business acumen with a continuous improvement mindset.

Experience

• Bachelors degree in Supply Chain Management, Operations, Business, Engineering, or a related field.

• 7–10 years of progressive experience in supply planning, replenishment, or inventory management.

• Minimum 3–5 years of people management or team leadership experience.

• Experience within food & beverage, retail, QSR, or consumer goods industries is strongly preferred.

• Experience working in a multi-site or franchise-based environment is an asset.

Working Hours

• Full-time position, typically Monday to Friday.

• Core business hours with flexibility to accommodate cross-functional meetings across time zones.

• Occasional extended hours during peak periods, promotions, or critical supply events.

Knowledge, Skills, and Abilities

• Deep understanding of end-to-end supply chain operations.

• Strong Excel and data analysis skills; experience with visualization tools is an advantage.

• Ability to influence without authority and build strong cross-functional partnerships.

• Strategic thinking combined with hands-on execution capability.

• Strong attention to detail with the ability to manage multiple priorities simultaneously.

• Change management skills and the ability to lead teams through transformation.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and wellness benefits.

• Retirement savings and financial wellness programs.

• Paid time off, holidays, and flexible work arrangements.

• Professional development, leadership training, and career advancement opportunities.

• Employee discounts and recognition programs.

Why Join Tim Hortons

At Tim Hortons, you are part of an iconic brand that serves millions of guests every day. We foster a collaborative, inclusive, and high-performance culture where your ideas and leadership can make a real impact. Joining our supply chain team means contributing directly to operational excellence, franchisee success, and guest satisfaction—while growing your career with a globally recognized organization.

How to Apply

Interested candidates are encouraged to apply by submitting their updated resume and a brief cover letter through the Tim Hortons careers portal. Qualified applicants will be contacted for the next steps in the selection process.
Tim Hortons is an equal opportunity employer and welcomes applications from all qualified individuals.