Job Summary

FedEx is seeking a detail-oriented and highly organized Warehouse Operations Clerk to support both Less-Than-Truckload (LTL) and FedEx Express operations. This role is critical to ensuring accurate documentation, smooth freight movement, and efficient warehouse coordination. The Warehouse Operations Clerk acts as a key link between warehouse teams, drivers, and operations management, ensuring that shipments are processed accurately, safely, and on time in a fast-paced logistics environment.

Key Responsibilities

• Perform administrative and clerical duties related to warehouse, LTL, and FedEx Express operations.

• Prepare, verify, and maintain shipping documents, bills of lading, manifests, and delivery records.

• Enter, track, and update shipment data in warehouse management and transportation systems.

• Coordinate with dock personnel, drivers, and operations supervisors to ensure timely freight movement.

• Monitor inbound and outbound shipments for accuracy, completeness, and compliance with FedEx standards.

• Resolve documentation discrepancies and assist with shipment tracing and customer inquiries.

• Support inventory control, freight audits, and daily operational reports.

• Maintain organized files and ensure compliance with safety, security, and regulatory requirements.

• Adhere to all FedEx policies, procedures, and workplace safety guidelines.

Required Skills and Qualifications

• High school diploma or equivalent required; additional education is a plus.

• Strong clerical, administrative, and data entry skills.

• Proficiency in Microsoft Office (Excel, Word, Outlook) and warehouse management systems.

• Excellent attention to detail and organizational abilities.

• Strong communication skills, both written and verbal.

• Ability to work efficiently in a fast-paced, time-sensitive warehouse environment.

• Basic understanding of LTL freight and express shipping operations preferred.

Experience

• 1–2 years of experience in warehouse operations, logistics, transportation, or clerical support preferred.

• Prior experience in freight, LTL operations, or express shipping is an advantage but not mandatory.

• Entry-level candidates with strong administrative skills and willingness to learn are encouraged to apply.

Working Hours

• Full-time or part-time positions may be available.

• Shifts may include day, evening, overnight, weekend, or holiday hours based on operational needs.

• Flexibility in scheduling is required to support peak shipping periods.

Knowledge, Skills, and Abilities

• Knowledge of warehouse processes, freight documentation, and shipping terminology.

• Ability to analyze information, identify discrepancies, and resolve issues efficiently.

• Strong multitasking skills with the ability to prioritize workload under pressure.

• Ability to work independently and collaboratively within a team environment.

• Commitment to safety, accuracy, and operational excellence.

Benefits

• Competitive hourly pay and shift differentials where applicable.

• Comprehensive benefits package including medical, dental, and vision coverage.

• Paid time off, holidays, and sick leave.

• Retirement savings plan with company contributions.

• Employee discounts and FedEx tuition assistance programs.

• Career development, training, and internal advancement opportunities.

Why Join FedEx

At FedEx, you become part of a globally respected logistics leader known for innovation, reliability, and people-first values. We offer a supportive work environment, opportunities for career growth, and the chance to contribute to a world-class supply chain that connects businesses and communities worldwide.

How to Apply

Interested candidates are encouraged to apply online through the FedEx Careers website. Please submit your updated resume and complete the application form. Qualified applicants will be contacted for the next steps in the hiring process.