Job Summary:

The Elite Job is seeking a highly organized and detail-oriented Data Entry Clerk / Customer Service Assistant to join our dynamic remote team. This dual-role position is ideal for candidates who thrive in a fast-paced environment, have excellent communication skills, and can seamlessly manage both administrative data tasks and customer service inquiries. The successful candidate will play a key role in maintaining accurate records, supporting operational efficiency, and providing top-notch service to our valued clients.

Key Responsibilities:

• Accurately enter, update, and maintain data in company databases and spreadsheets.

• Verify and ensure the integrity of information, flagging discrepancies as needed.

• Respond promptly to customer inquiries via phone, email, or chat, providing accurate and helpful information.

• Assist in resolving customer complaints, concerns, and issues efficiently and professionally.

• Collaborate with team members to streamline processes and improve overall operational effectiveness.

• Generate reports, summaries, and analyses as required for internal use.

• Maintain confidentiality of sensitive company and customer information at all times.

• Support other administrative tasks as assigned by management.

Required Skills and Qualifications:

• High school diploma or equivalent; associate degree or higher preferred.

• Proven experience in data entry, customer service, or administrative support is an advantage.

• Strong computer skills, including proficiency with Microsoft Office Suite (Word, Excel, Outlook) and data management systems.

• Excellent written and verbal communication skills.

• Strong attention to detail and high level of accuracy.

• Ability to multitask, prioritize, and manage time effectively.

• Professional phone etiquette and a friendly, customer-focused attitude.

Experience:

• Minimum of 1–2 years in data entry, administrative support, or customer service.

• Prior experience in remote work environments is highly desirable.

Working Hours:

• Full-time, remote position with flexible working hours.

• Availability to work standard business hours with occasional shifts based on workload or team requirements.

Knowledge, Skills, and Abilities:

• Ability to quickly learn new software and adapt to evolving technology tools.

• Strong problem-solving skills and the ability to work independently.

• Exceptional organizational skills and the ability to manage multiple tasks simultaneously.

• Demonstrated ability to maintain confidentiality and handle sensitive information professionally.

• Proactive approach to identifying and resolving potential issues before they escalate.

Benefits:

• Competitive salary with performance-based incentives.

• Fully remote work environment, offering work-life balance and flexibility.

• Professional development opportunities and training programs.

• Supportive and collaborative team culture.

• Paid time off and holiday benefits.

Why Join The Elite Job:

At The Elite Job, we value our employees and invest in their growth. Joining our team means becoming part of a company that prioritizes innovation, efficiency, and customer satisfaction. You will have the opportunity to develop your skills, work in a flexible environment, and make a meaningful impact on our operations and clients.

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter detailing relevant experience and why they are a good fit for this role to us. Please include Data Entry Clerk / Customer Service Assistant – Remote in the subject line. Only shortlisted candidates will be contacted.