Job Summary

Houston Skilled Consultancy is seeking highly motivated and detail-oriented individuals to join our team as Remote Canadian Order Processing Representatives. This entry-level position provides comprehensive training to equip you with the skills necessary to efficiently manage order processing tasks for our clients across Canada. You will play a key role in ensuring orders are accurately processed, tracked, and delivered on time, maintaining high customer satisfaction and operational efficiency. This is a fully remote position, offering a flexible work environment while contributing to a dynamic and growing organization.

Key Responsibilities

• Accurately process, review, and verify customer orders using company systems.

• Coordinate with internal departments and external partners to ensure timely order fulfillment.

• Update and maintain order records, tracking information, and documentation.

• Resolve order discrepancies and communicate effectively with customers regarding order status.

• Assist in generating reports and analyzing order data to identify trends or areas for improvement.

• Adhere to company policies, procedures, and compliance standards.

• Collaborate with team members to meet daily and weekly processing goals.

Required Skills and Qualifications

• High school diploma or equivalent; post-secondary education is an advantage.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.

• Strong attention to detail and organizational skills.

• Excellent written and verbal communication skills in English.

• Ability to follow instructions and learn new software systems quickly.

• Problem-solving mindset with the ability to handle multiple tasks simultaneously.

Experience

• No prior order processing experience required; training will be provided.

• Previous experience in customer service, data entry, or administrative roles is a plus but not mandatory.

Working Hours

• Full-time, flexible schedule with core business hours.

• Standard workweek may vary, with occasional shifts in alignment with client needs.

• Remote work setup allows for a comfortable home office environment.

Knowledge, Skills, and Abilities

• Strong numerical and data entry skills.

• Ability to maintain high accuracy under time constraints.

• Comfortable working independently in a remote environment.

• Strong interpersonal skills to coordinate with internal teams and external clients.

• Adaptability to changing priorities and workflows.

Benefits

• Comprehensive training program provided.

• Work from home with a flexible schedule.

• Competitive compensation and performance-based incentives.

• Opportunities for career advancement within the company.

• Supportive and collaborative remote work environment.

Why Join Houston Skilled Consultancy?

• Be part of a forward-thinking company that values employee development.

• Work remotely while receiving extensive training and support.

• Opportunity to grow your career in a stable and expanding organization.

• Join a team that emphasizes teamwork, efficiency, and customer satisfaction.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant skills and motivation for the role to us. Only shortlisted candidates will be contacted for the next steps.