Job Summary

The Elite Job is seeking a Remote Pharmacy Technician Care Advocate to join our growing healthcare support team. In this vital role, you will assist patients and healthcare providers by ensuring smooth medication management, prescription accuracy, and exceptional patient care. You will play a key part in optimizing the patient experience by providing compassionate, informed support regarding medication adherence, insurance coordination, and pharmacy operations—all from the comfort of your home.

This position is ideal for certified pharmacy technicians who are passionate about patient care, have strong communication skills, and can work efficiently in a remote healthcare environment.

Key Responsibilities

• Serve as a primary point of contact for patients, providers, and pharmacists to resolve medication-related inquiries.

• Review, verify, and process prescription requests accurately in compliance with state and federal pharmacy regulations.

• Assist patients with understanding their medication plans, refill processes, and insurance coverage details.

• Coordinate with healthcare professionals to obtain prior authorizations and ensure timely prescription fulfillment.

• Manage patient profiles, update electronic health records (EHR), and maintain confidentiality in all communications.

• Proactively reach out to patients for medication adherence checks, refills, and follow-up support.

• Handle inbound and outbound calls with empathy, professionalism, and attention to detail.

• Collaborate with cross-functional teams to improve the overall patient care experience.

Required Skills and Qualifications

• Active Pharmacy Technician Certification (CPhT) or equivalent state licensure is required.

• Proven experience in a pharmacy, managed care, or healthcare call center environment.

• Strong knowledge of pharmacy terminology, prescription processing, and medication insurance coverage.

• Excellent verbal and written communication skills with a focus on patient empathy.

• Proficiency in pharmacy management software, EHR systems, and Microsoft Office tools.

• Ability to multitask, prioritize, and maintain high accuracy under minimal supervision.

• Strong problem-solving and organizational skills.

Experience

• Minimum 1–3 years of experience as a Pharmacy Technician, preferably in a clinical or remote support setting.

• Experience in patient counseling, insurance claims, or pharmacy benefits management is highly desirable.

Working Hours

• Flexible remote schedule with full-time and part-time options available.

• Typical shifts: Monday to Friday, 8:00 AM – 6:00 PM (based on time zone).

• Occasional weekend or holiday coverage may be required depending on patient volume.

Knowledge, Skills, and Abilities

• In-depth understanding of pharmacy laws, regulations, and ethical standards.

• High attention to detail and accuracy in data entry and record-keeping.

• Compassionate and patient-centric mindset, with strong interpersonal skills.

• Ability to adapt to changing healthcare technologies and virtual work environments.

• Self-motivated, dependable, and capable of working independently or in a team.

Benefits

• Competitive salary with performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Paid time off, holidays, and flexible work schedule.

• Opportunities for career growth and pharmacy certification renewal support.

• Work-from-home setup with technology allowance.

• Supportive, collaborative, and inclusive work culture.

Why Join The Elite Job

At The Elite Job, we are committed to empowering healthcare professionals to make a real difference—virtually. You will be part of a compassionate and dynamic team that values innovation, empathy, and excellence. We believe in creating an environment where your expertise is recognized, your growth is supported, and your contribution to patient care is deeply valued.

How to Apply

If you are a certified pharmacy technician who thrives in a patient-centered, remote environment, we would love to hear from you.
Apply now by submitting your resume and a brief cover letter highlighting your pharmacy experience and passion for patient care to us with the subject line Remote Pharmacy Technician Care Advocate.