Job Summary

Zoho is seeking a motivated and detail-oriented Entry-Level Business Analyst to join our dynamic team. This role offers a unique opportunity to work within a fast-growing global technology company known for its innovative SaaS products. As a Business Analyst, you will collaborate closely with cross-functional teams to gather, analyze, and document business requirements, support project planning, and help deliver data-driven solutions that enhance business performance. This is an excellent role for recent graduates or professionals starting their career in business analysis and keen to grow their skills in a supportive environment.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements and functional specifications.

• Assist in identifying business problems and opportunities by conducting detailed data analysis and market research.

• Support project managers and development teams in translating business needs into technical solutions.

• Create clear and concise reports, process models, and workflow diagrams to communicate insights and project status.

• Participate in user acceptance testing (UAT) to ensure delivered solutions meet business expectations.

• Maintain documentation and assist in change management processes.

• Continuously improve understanding of Zohos product offerings and industry trends to provide value-added analysis.

• Support the implementation of business strategies through effective communication and collaboration.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Information Technology, Computer Science, or related field.

• Strong analytical and problem-solving skills with keen attention to detail.

• Basic understanding of business analysis methodologies and tools (e.g., SWOT, BPMN, UML).

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Ability to work effectively both independently and in a team environment.

• Eagerness to learn and adapt in a fast-paced, technology-driven environment.

• Familiarity with databases, SQL, or data visualization tools is a plus but not mandatory.

Experience

• Fresh graduates or candidates with up to 1 year of experience in business analysis, data analysis, or related roles are welcome to apply.

• Internships or project work demonstrating analytical abilities or business process understanding will be an advantage.

Working Hours

• Full-time role with a standard workweek of Monday to Friday.

• Typical working hours: 9:00 AM to 6:00 PM (flexible hours may be available based on team requirements).

• Occasional extended hours may be required to meet project deadlines.

Knowledge, Skills, and Abilities

• Strong interpersonal skills to engage with diverse teams and stakeholders.

• Ability to analyze large datasets and extract meaningful insights.

• Time management skills to handle multiple tasks and prioritize effectively.

• Adaptability and willingness to embrace change and continuous learning.

• Critical thinking to challenge assumptions and propose innovative solutions.

• Familiarity with Agile and Scrum frameworks is beneficial.

Benefits

• Competitive salary and performance-based incentives.

• Health insurance coverage and wellness programs.

• Opportunities for professional development, training, and certification support.

• Collaborative and inclusive work culture with access to cutting-edge technology.

• Work-life balance initiatives including flexible working arrangements.

• Employee recognition programs and team-building activities.

• Access to Zohos suite of productivity and collaboration tools.

Why Join Zoho?

Joining Zoho means becoming part of a global leader in cloud software that empowers millions of users worldwide. We foster a culture of innovation, integrity, and respect, encouraging employees to grow and contribute meaningfully. As an entry-level Business Analyst, you will receive mentorship from experienced professionals and the chance to make a real impact on product development and business strategies. Zoho values fresh perspectives and diverse talent, making it the ideal place to start and build your career.

How to Apply

Interested candidates are invited to submit their resume and a cover letter highlighting their interest and qualifications for the Business Analyst role to us with the subject line: Entry Level Business Analyst Application.

Please ensure your application clearly demonstrates your analytical skills and motivation to join Zoho. Shortlisted candidates will be contacted for further assessment and interviews.