Job Summary

Progressive Technology is currently hiring a Hospital Receptionist to manage front-desk operations, patient registration, OPD coordination, and billing desk functions in a day-shift role. As the first point of contact for patients and visitors, the ideal candidate will possess strong interpersonal skills, attention to detail, and a calm demeanor under pressure. This is a critical role ensuring smooth functioning of the hospitals outpatient services and maintaining accurate patient records and financial transactions.

Key Responsibilities

• Greet patients, visitors, and healthcare professionals in a courteous and professional manner.

• Manage the Outpatient Department (OPD) front desk including patient check-ins, registrations, and appointment scheduling.

• Handle billing and cash collection for consultations, diagnostic services, and other outpatient procedures.

• Maintain and update patient records in the hospital management system (HMS) accurately.

• Coordinate with doctors, nursing staff, lab technicians, and pharmacy for seamless patient flow.

• Respond promptly to phone inquiries and assist patients with information and directions.

• Verify insurance details and assist patients with claim processing, if applicable.

• Maintain cleanliness and organization of the reception and billing areas.

• Prepare daily reports for OPD revenue, appointments, and walk-ins.

• Ensure a high standard of patient service and uphold the hospitals reputation for care and professionalism.

Required Skills and Qualifications

• Minimum of a High School Diploma or equivalent; additional certification in hospital administration or medical billing is preferred.

• Proficient in using hospital software systems and MS Office applications.

• Strong verbal and written communication skills in English and local language.

• Excellent organizational and multitasking abilities.

• Strong customer service orientation with empathy and patience.

• Basic knowledge of billing, invoicing, and data entry.

Experience

• 1 to 3 years of experience in a healthcare or hospital setting, specifically in reception or billing desk roles.

• Prior experience with OPD desk or clinic reception will be a strong advantage.

Working Hours

• Day Shift: 9:00 AM to 6:00 PM

• 6 Days Working (Sunday or Weekday off based on hospital schedule)

Knowledge, Skills, and Abilities

• Familiarity with medical terminology and hospital procedures.

• Ability to handle sensitive and confidential information with discretion.

• Comfortable working in a fast-paced environment and managing patient queues.

• Strong interpersonal skills to interact with a wide variety of patients and staff.

• Time management and prioritization skills.

Benefits

• Competitive salary based on experience.

• Performance-based bonuses.

• Paid training and certification opportunities.

• Health insurance and medical benefits.

• Employee wellness programs and support.

• Professional growth in a healthcare setting.

Why Join Progressive Technology?

At Progressive Technology, we believe in combining innovation with compassion. We support hospitals and healthcare institutions by providing reliable staffing and operational solutions. Joining our team means being a part of an organization that values professionalism, patient satisfaction, and employee development. If you are passionate about delivering high-quality service in a hospital environment, this is the opportunity to make a meaningful difference every day.

How to Apply

Interested candidates can apply by sending their updated resume with subject line Hospital Receptionist – Day Shift to us or apply online through our official portal.
Shortlisted candidates will be contacted for a telephonic or in-person interview.