Job Summary

Progressive Technology is seeking a friendly, professional, and highly organized Clinic Receptionist to serve as the first point of contact for patients and visitors. This role involves efficiently managing front-desk operations, scheduling patient appointments, and ensuring seamless coordination within the clinic environment. As the face of our medical office, you will play a key role in delivering an outstanding patient experience while supporting the smooth operation of the healthcare team.

Key Responsibilities

• Greet and welcome patients and visitors with warmth and professionalism

• Schedule, confirm, and manage patient appointments via phone, email, and booking software

• Maintain and update patient records in the clinics management system

• Answer incoming calls and respond to inquiries regarding clinic services and appointment availability

• Handle patient check-in and check-out processes, including insurance verification and billing support

• Coordinate with doctors, nurses, and support staff to ensure smooth patient flow

• Maintain cleanliness and organization of the reception area

• Process forms, documentation, and other administrative tasks as needed

• Manage appointment reminders and follow-up communication with patients

Required Skills and Qualifications

• High school diploma or equivalent (essential); associate degree or certification in medical administration (preferred)

• Proficiency in MS Office and clinic management software (e.g., Practice Fusion, eClinicalWorks, or similar)

• Excellent verbal and written communication skills

• Strong interpersonal and customer service abilities

• Ability to multi-task and prioritize under pressure in a fast-paced environment

• Attention to detail and strong organizational skills

• Confidentiality and sensitivity when handling patient information

Experience

• 1–2 years of experience in a receptionist, administrative, or front-desk role (preferably in a healthcare or medical setting)

• Freshers with excellent communication and a professional demeanor are encouraged to apply

Working Hours

• Full-time: 9:00 AM – 6:00 PM, Monday to Friday

• Part-time and flexible shift options available, including morning and afternoon shifts

• Occasional weekend rotation may be required depending on clinic hours

Knowledge, Skills, and Abilities

• Knowledge of medical terminology and procedures is a plus

• Familiarity with HIPAA guidelines and patient data privacy laws

• Ability to work collaboratively with clinical and non-clinical staff

• Quick learner with adaptability to new systems and procedures

• Calm, empathetic approach to handling patient concerns and inquiries

Benefits

• Competitive salary based on experience

• Health insurance and wellness benefits

• Paid time off and public holiday pay

• Training and development opportunities

• Supportive and inclusive work environment

• Opportunities for career growth in healthcare administration

Why Join Progressive Technology?

At Progressive Technology, we are redefining administrative support in the medical sector. By joining our team, you will be part of a forward-thinking company that values innovation, efficiency, and compassionate service. Whether you are just starting your career or seeking to grow in a supportive healthcare setting, this is your chance to make a meaningful impact in the lives of patients and practitioners alike.

How to Apply

Interested candidates should submit their updated resume and a brief cover letter explaining their interest in the role to us. Please include Clinic Receptionist Application in the subject line. Shortlisted applicants will be contacted for a virtual interview.

Join us and be the welcoming face of better patient care!