Job Summary

The Elite Job is seeking enthusiastic and articulate women to join our remote customer service team as Telecallers. This work-from-home opportunity is ideal for housewives, stay-at-home moms, women returning to work, and freshers looking for a stable, supportive, and flexible work environment. As a Telecaller, you will handle both inbound and outbound calls, assisting customers, resolving queries, promoting products/services, and maintaining customer satisfaction.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner.

• Provide accurate information about products/services and address customer inquiries.

• Maintain a positive, empathetic, and professional attitude toward customers at all times.

• Record customer interactions, process orders, and document issues efficiently.

• Follow up on leads generated through marketing campaigns or customer queries.

• Maintain call logs, records, and ensure follow-ups as needed.

• Meet daily/weekly calling targets and provide timely updates to the team leader.

• Escalate unresolved issues to the appropriate departments for resolution.

Required Skills and Qualifications

• Minimum 10th/12th pass or any graduate.

• Strong verbal communication skills in Hindi or English (regional language is a plus).

• Confident, polite, and able to communicate clearly with customers.

• Basic computer and smartphone literacy.

• Quiet and distraction-free work environment at home.

Experience

• 0 to 2 years of experience in Telecalling, Customer Service, BPO, or similar roles.

• Freshers and women restarting their careers are highly encouraged to apply.

• Prior experience in voice process roles will be an added advantage.

Working Hours

• Flexible working hours: Choose between part-time (4 hours/day) or full-time (8 hours/day).

• Shifts available between 9 AM to 7 PM IST, Monday to Saturday.

• Sunday fixed off.

Knowledge, Skills, and Abilities

• Excellent listening and interpersonal skills.

• Goal-oriented and self-motivated.

• Ability to multitask and manage time effectively.

• Strong sense of responsibility and accountability.

• Willingness to learn and adapt to new processes and tools.

Benefits

• 100% remote job – work from the comfort of your home.

• Attractive performance-based incentives.

• Fixed salary with regular monthly payouts.

• Training and support provided before joining.

• Career growth opportunities for committed candidates.

• Women-friendly work culture with supportive management.

Why Join The Elite Job?

At The Elite Job, we believe in empowering women by offering flexible, rewarding career opportunities that suit different life stages. Whether you are a homemaker, a fresher, or someone looking to restart your career, we provide a platform where your voice matters. Join a trusted company with a proven track record in creating successful work-from-home careers.

How to Apply

Interested candidates can apply by sending their updated resume to us with the subject line: Application for Work from Home Telecaller – Women Only.
Alternatively, you can fill out our application form on www.theelitejob.com/careers for a quick response.