📝 Job Summary

HDFC Bank, in collaboration with The Elite Job recruitment platform, is seeking dynamic, customer-focused, and enthusiastic individuals to join as Customer Officers across India. This is an excellent opportunity for fresh graduates looking to start a career in one of Indias most reputable private banks. As a Customer Officer, you will be the face of the bank, handling day-to-day customer interactions and ensuring a smooth and satisfying banking experience.

🎯 Key Responsibilities

• Greet and assist walk-in customers at the branch with banking-related queries.

• Handle account opening, documentation verification, and account servicing.

• Promote digital banking services and support customers in using them.

• Maintain accurate records of customer transactions and interactions.

• Address customer complaints with professionalism and escalate issues when necessary.

• Ensure compliance with all internal policies and RBI guidelines.

• Cross-sell banking products such as savings accounts, loans, and credit cards.

• Support back-office operations when required.

✅ Required Skills and Qualifications

• Minimum Qualification: Graduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).

• Good verbal and written communication skills in English and a local/regional language.

• Basic computer knowledge, especially MS Office and email handling.

• Strong interpersonal and customer service skills.

• Ability to multitask, stay organized, and work under pressure.

🎓 Experience

• Freshers are highly encouraged to apply.

• Prior internship or training in a financial or customer service role is an added advantage.

⏰ Working Hours

• Monday to Saturday

• Timing: 9:30 AM – 6:00 PM

• Sunday Off (Branch-based working schedule may apply depending on location)

🧠 Knowledge, Skills, and Abilities

• Knowledge of banking fundamentals and financial products.

• Ability to handle confidential customer information with discretion.

• Analytical thinking and problem-solving approach.

• Team player attitude with high levels of integrity and professionalism.

• Eagerness to learn and grow within the banking ecosystem.

🎁 Benefits

• Competitive entry-level salary package with incentives.

• Paid training and onboarding sessions.

• Annual bonus and performance-based rewards.

• Medical and accidental insurance coverage.

• Opportunities for promotion within 12–18 months based on performance.

• Employee development programs and banking certifications.

🌟 Why Join Us?

• Begin your professional journey with Indias leading private sector bank.

• Be part of a structured career path in banking, finance, and customer engagement.

• Get mentored by experienced professionals and industry leaders.

• Work in a vibrant, ethical, and inclusive environment.

• Enjoy long-term job stability and financial growth.

📬 How to Apply

Interested candidates can apply directly through The Elite Job portal or send their updated resume to us.
Include the subject line: Application for Customer Officer – HDFC Bank
Shortlisted candidates will be contacted for a virtual interview.