Home-Based Telecaller - Outbound Calling Role, Fixed Salary

Job Overview

Location
Mumbai, Maharashtra, India
Job Type
FULL_TIME

Additional Details

Job ID
15733
Job Views
1k

Job Description

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📝 Job Summary

MNC JOBS INFO is actively seeking enthusiastic and articulate Home-Based Telecallers to join our growing remote team. This role involves making outbound calls to prospective clients, providing information about our services, and maintaining excellent customer relations. You will be the voice of our company, delivering key information in a friendly, confident, and professional manner. This is a non-sales position with a fixed monthly salary and zero pressure of achieving targets.


📞 Key Responsibilities

  • Conduct outbound calls to potential leads from the provided database.

  • Clearly explain company services and offers to prospects.

  • Follow a professional call script and personalize conversations as needed.

  • Accurately record call outcomes and customer responses in the system.

  • Handle basic queries and redirect complex issues to the appropriate team.

  • Meet daily calling targets (number of calls only – no sales pressure).

  • Attend virtual training sessions and team meetings regularly.


🎯 Required Skills and Qualifications

  • Excellent verbal communication skills in English and/or regional languages.

  • Ability to stay positive and persuasive during calls.

  • Comfortable using mobile/desktop calling apps or CRM tools.

  • Basic computer knowledge (MS Excel, email, typing, etc.).

  • Self-disciplined, punctual, and motivated to work independently from home.

  • Must own a working smartphone or computer with internet access.


📚 Experience

  • Freshers are welcome – full training provided.

  • Prior experience in customer support, BPO, or telecalling is an advantage.

  • Women returning to work, students, or housewives are highly encouraged to apply.


⏰ Working Hours

  • Flexible shifts: Morning / Afternoon / Evening slots available.

  • Minimum 4 to 6 hours/day commitment required.

  • Monday to Saturday work week (Sunday off).


🧠 Knowledge, Skills and Abilities

  • Confidence and clarity in speaking on calls.

  • Polite and patient approach with clients.

  • Ability to follow instructions and call scripts accurately.

  • Fast learner with the ability to absorb service-related information quickly.

  • Time management and consistent daily performance.


🎁 Benefits

  • Fixed monthly salary, credited on time.

  • No sales targets or pressure-based incentives.

  • 100% remote job – work from the comfort of your home.

  • Paid online training and support from the management.

  • Certification of experience after 3 months.

  • Opportunity to convert into a full-time long-term role based on performance.


🌟 Why Join MNC JOBS INFO?

  • A stress-free work environment with job stability.

  • Supportive leadership and helpful team culture.

  • Great opportunity for freshers and those looking to restart their careers.

  • Be part of a growing remote workforce transforming how modern companies operate.

  • Earn a stable income while enjoying work-life balance.


📬 How to Apply

Ready to join our remote calling team?
Send your updated resume with the subject line Home-Based Telecaller Application
Or apply via our careers page: www.mncjobsinfo.com/careers (if available)

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