Job Summary:

The Elite Job is currently seeking a highly organized, personable, and detail-oriented Work From Home Front Desk Coordinator to join our virtual hospitality team. In this customer-facing role, you will serve as the first point of contact for our clients and guests in a virtual environment. Your primary responsibility will be to provide exceptional service through digital channels, including video calls, chat, and email. This role is ideal for candidates with excellent communication skills, a professional demeanor, and a passion for creating positive guest experiences—all from the comfort of your home.

Key Responsibilities:

• Act as the virtual front desk representative for clients, handling incoming inquiries via phone, email, and chat.

• Schedule and confirm appointments, meetings, or virtual tours with clients and partners.

• Maintain a digital log of visitor information, correspondence, and updates in the system.

• Provide general administrative support such as data entry, document preparation, and coordination tasks.

• Deliver excellent customer service by resolving concerns quickly and professionally.

• Coordinate with internal teams to ensure seamless communication and service delivery.

• Uphold a virtual “hospitality standard” by creating warm, welcoming, and efficient client interactions.

• Troubleshoot basic issues or forward them to the appropriate departments.

• Manage and monitor online reservations and guest requests.

Required Skills and Qualifications:

• High school diploma or equivalent; additional administrative or hospitality certifications are a plus.

• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with virtual meeting platforms (Zoom, Teams).

• Excellent verbal and written communication skills in English.

• Strong organizational skills and keen attention to detail.

• Ability to maintain professionalism and poise in virtual settings.

• Tech-savvy with the ability to learn and use new tools and platforms efficiently.

Experience:

• Previous experience in customer service, administrative assistance, hospitality, or front desk coordination is preferred but not mandatory.

• Entry-level candidates with strong communication skills and eagerness to learn are encouraged to apply.

Working Hours:

• Flexible work hours are available: choose from morning, afternoon, or evening shifts.

• Weekend and holiday availability may be required depending on client needs.

• Ideal for those seeking a work-life balance with a stable remote schedule.

Knowledge, Skills, and Abilities:

• Strong interpersonal and relationship-building skills.

• High level of discretion and confidentiality when handling sensitive information.

• Ability to multitask and prioritize tasks independently.

• Familiarity with CRM tools and online scheduling systems is a plus.

• Adaptability to changing environments and client expectations.

Benefits:

• 100% Remote Position – Work from the comfort of your home.

• Paid Training and Continuous Learning Opportunities.

• Flexible Scheduling Options.

• Competitive Pay with Performance Bonuses.

• Supportive and collaborative virtual work culture.

• Opportunity for advancement within a growing organization.

Why Join The Elite Job?

At The Elite Job, we believe that excellence begins with people. We are a forward-thinking company dedicated to redefining the remote workplace by providing top-tier virtual support in the hospitality and administrative space. Our diverse and inclusive team thrives on creativity, service, and a people-first approach. Join us and become part of a company that values professionalism, flexibility, and your personal success.

How to Apply:

To apply for the Work From Home Front Desk Coordinator role, please submit your updated resume along with a brief cover letter highlighting your customer service strengths and availability. Applications should be submitted via our online application portal or emailed directly to us.