Job Summary:

RELX Inc. is seeking a highly motivated and experienced National Account Manager to join our Business Services team. This position offers the opportunity to manage and grow key national accounts in a dynamic and fast-paced environment. The ideal candidate will possess a deep understanding of business services, client relationship management, and a proven track record of driving revenue growth. As a remote role, this position offers flexibility while maintaining the high expectations of performance and excellence. You will be a key contributor to the success of RELX Inc. by building long-term relationships with clients and delivering exceptional service that enhances our clients business needs.

Key Responsibilities:

• Account Management: Oversee the entire lifecycle of national accounts, from onboarding to continued account growth. Build and maintain strong, long-lasting client relationships.

• Sales Strategy: Develop and implement sales strategies tailored to each clients business objectives and needs, ensuring consistent revenue growth and long-term retention.

• Client Support & Service: Provide strategic insights and guidance to clients, ensuring the highest level of satisfaction and identifying opportunities for cross-selling or upselling services.

• Collaboration with Internal Teams: Work closely with cross-functional teams including sales, marketing, product development, and customer service to deliver exceptional solutions to clients.

• Negotiation & Contracts: Lead contract negotiations and pricing discussions, ensuring favorable terms while maintaining client satisfaction.

• Performance Monitoring: Track and report on account performance, revenue targets, and client satisfaction to senior leadership.

• Market Insight: Keep up-to-date with market trends and competitor offerings, leveraging this knowledge to adapt strategies and provide clients with best-in-class service.

Required Skills and Qualifications:

• Educational Background: Bachelors degree in Business, Marketing, or a related field.

• Experience: Minimum of 5 years of experience in account management or business development within the business services industry.

• Sales Expertise: Proven ability to develop and execute strategic sales plans that drive results.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.

• Problem-Solving: Strong analytical and problem-solving abilities to address client challenges effectively.

• Negotiation Skills: Expertise in negotiating contracts and agreements with national clients.

• CRM Proficiency: Familiarity with CRM software and tools (e.g., Salesforce) to manage accounts and track sales activities.

Experience:

• At least 5 years of experience in a client-facing, account management role, ideally within a business services or B2B environment.

• Demonstrated success in managing large, national accounts, preferably within a remote or virtual setting.

• Experience with complex sales cycles and dealing with senior decision-makers in client organizations.

Working Hours:

• Full-time, remote position with flexible working hours to accommodate clients across various time zones.

• Expected to be available during regular business hours (9 AM – 6 PM, Monday to Friday) with occasional flexibility for client needs.

Knowledge, Skills, and Abilities:

• Client Relationship Management: Strong interpersonal skills with the ability to build trust and rapport with clients and internal teams.

• Strategic Thinking: Ability to think critically and develop strategies that align with client objectives and company goals.

• Project Management: Ability to manage multiple client projects simultaneously and deliver results on time.

• Technology Proficiency: Comfortable working with digital tools and platforms to support remote work, such as CRM systems, collaboration tools (Zoom, Microsoft Teams), and Microsoft Office Suite.

• Time Management: Ability to manage time effectively and prioritize tasks in a remote work environment.

Benefits:

• Competitive salary with performance-based bonuses.

• Health, dental, and vision insurance.

• Generous paid time off (PTO) and holidays.

• 401(k) with company matching.

• Employee wellness programs.

• Opportunities for career growth and professional development.

• Flexible remote work environment.

Why Join RELX Inc.?

At RELX Inc., we are committed to providing innovative solutions that help our clients succeed. Joining our team means becoming part of a global organization that values diversity, innovation, and the personal growth of its employees. As a National Account Manager, you will have the opportunity to work with top-tier clients, make a significant impact on the business, and contribute to our success in the ever-evolving business services industry.

How to Apply:

Interested candidates should submit a resume and a cover letter detailing their relevant experience and qualifications. Please email your application to us or apply via our careers page.