Job Summary:

Progressive Technology is seeking a highly motivated and results-driven Operations Manager to oversee and streamline our remote operations in Egypt. This is a critical leadership role that will be responsible for managing day-to-day operational activities, implementing process improvements, and driving operational excellence. The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to thrive in a fast-paced remote work environment. This position offers the unique opportunity to make a real impact in a growing global technology company.

Key Responsibilities:

• Lead, manage, and oversee daily operations to ensure efficiency and effectiveness across departments.

• Develop and implement operational strategies, procedures, and best practices to enhance productivity.

• Collaborate with cross-functional teams including HR, IT, Finance, and Customer Support to ensure seamless workflow.

• Track key performance indicators (KPIs), prepare reports, and provide data-driven insights for continuous improvement.

• Monitor project timelines and deliverables, ensuring deadlines and quality standards are consistently met.

• Lead recruitment, training, and performance management for operational team members.

• Serve as a liaison between local teams and global leadership to ensure alignment with organizational goals.

• Identify operational risks and develop mitigation strategies.

• Foster a positive, inclusive, and high-performance culture in a remote setting.

Required Skills and Qualifications:

• Bachelors degree in Business Administration, Operations Management, or a related field (Masters preferred).

• Proven experience in managing remote operations and cross-functional teams.

• Strong organizational, planning, and problem-solving skills.

• Proficiency in using remote collaboration tools (e.g., Slack, Zoom, Trello, Asana).

• Analytical mindset with the ability to make data-driven decisions.

• Exceptional communication and leadership abilities.

• Fluent in English (written and spoken); Arabic is a plus.

Experience:

• Minimum of 5 years of experience in operations or business management roles.

• At least 2 years of experience managing remote teams or distributed operations.

• Demonstrated success in leading projects, process optimization, and driving operational KPIs.

Working Hours:

• Full-time, 40 hours per week.

• Flexible working hours with availability for scheduled meetings in GMT+2 time zone.

• Must be available during core business hours and for occasional extended hours based on business needs.

Knowledge, Skills, and Abilities:

• Strong understanding of business functions including HR, finance, and IT operations.

• Ability to handle multiple projects simultaneously in a remote setting.

• Knowledge of operational best practices in a tech or SaaS environment.

• High attention to detail and quality orientation.

• Strong interpersonal skills with the ability to build trust and rapport across teams.

Benefits:

• Competitive salary based on experience.

• Work-from-home flexibility with remote work allowance.

• Paid vacation and national holidays.

• Health insurance package.

• Career development support including training and upskilling opportunities.

• Inclusive, collaborative, and supportive company culture.

Why Join Progressive Technology?

At Progressive Technology, we are more than just a workplace—we are a community of innovators, problem solvers, and passionate professionals. Joining us means becoming part of a forward-thinking tech company that values flexibility, empowerment, and growth. If you are looking to make a real impact, work with talented global teams, and take your career to the next level—we want to hear from you.

How to Apply:

Interested candidates should submit their CV and a brief cover letter outlining their relevant experience and why they are a perfect fit for the role to us.
Please include Operations Manager (Remote Egypt) in the subject line.
Only shortlisted candidates will be contacted.