Job Summary

Flipkart is looking for a creative and strategic Social Media Manager to lead our online presence and engagement. As Indias leading e-commerce platform, we aim to connect with millions of customers through innovative and impactful social media campaigns. In this role, you will be responsible for developing, executing, and analyzing social media strategies to enhance brand visibility, drive engagement, and support business objectives. This is a fully remote opportunity, offering flexibility while working with a dynamic and fast-paced team.

Key Responsibilities

• Develop and implement a comprehensive social media strategy aligned with Flipkarts brand identity and business goals.

• Manage and oversee all social media accounts (Instagram, Facebook, Twitter, LinkedIn, YouTube, etc.), ensuring consistent branding and messaging.

• Create and curate engaging content, including images, videos, graphics, and written posts, to drive engagement and audience growth.

• Monitor social media trends, consumer behavior, and industry best practices to keep Flipkart at the forefront of digital marketing.

• Collaborate with marketing, design, and product teams to execute campaigns and promotional activities.

• Analyze performance metrics (engagement, reach, conversions) and prepare reports with actionable insights.

• Respond to customer inquiries, comments, and reviews in a timely and professional manner to maintain a positive brand image.

• Identify and collaborate with influencers, content creators, and brand advocates to expand Flipkarts digital footprint.

• Stay up-to-date with emerging social media platforms and tools to optimize content and engagement strategies.

Required Skills and Qualifications

• Bachelors degree in Marketing, Communications, Business, or a related field.

• Proven experience managing social media accounts for brands, preferably in the e-commerce or retail sector.

• Strong understanding of social media platforms, trends, and analytics tools.

• Excellent writing, editing, and communication skills in English.

• Ability to create high-quality and engaging content (images, videos, graphics, and copy).

• Proficiency in social media management tools like Hootsuite, Buffer, Sprout Social, or similar.

• Analytical mindset with experience in measuring and improving campaign performance.

• Creative thinker with a passion for storytelling and brand building.

• Strong organizational skills and ability to manage multiple projects simultaneously.

• Ability to work independently and collaboratively in a fast-paced, remote environment.

Experience

• Minimum of 3-5 years of experience in social media management, digital marketing, or a related role.

• Experience working with e-commerce brands or consumer-driven businesses is a plus.

Working Hours

• Flexible working hours with the ability to manage responsibilities across different time zones if required.

• Must be available for occasional virtual meetings and campaign launches.

Knowledge, Skills, and Abilities

• Strong knowledge of digital marketing principles and audience engagement strategies.

• Familiarity with paid advertising campaigns on social media platforms (Meta Ads, LinkedIn Ads, Twitter Ads, etc.).

• Ability to analyze social media data and create performance reports with recommendations.

• Understanding of SEO and content marketing principles.

• A proactive and problem-solving mindset with attention to detail.

Benefits

• Competitive salary package based on experience and expertise.

• Work-from-home flexibility, allowing a healthy work-life balance.

• Learning and development opportunities to enhance skills and grow within the company.

• Health and wellness benefits (as per company policy).

• Opportunities to work with a talented and passionate marketing team in a leading e-commerce company.

Why Join Flipkart?

• Innovative Work Environment: Be part of a company that is transforming e-commerce in India.

• Career Growth: We provide continuous learning opportunities and career advancement.

• Impactful Role: Your work will influence millions of customers and shape the brands digital presence.

• Diverse and Inclusive Culture: We believe in diversity and inclusion, fostering a supportive workplace for all.

How to Apply

Interested candidates can apply by submitting their updated resume and a cover letter explaining why they are the perfect fit for this role. Please include links to social media accounts or campaigns you have managed.

Send your application to: Flipkarts career page or recruitment email