Job Summary

The Elite Job is seeking highly motivated individuals to join our e-commerce team as E-commerce Assistants. This is an excellent opportunity for freshers looking to gain experience in the fast-growing e-commerce industry. As an E-commerce Assistant, you will support the online sales and operations, ensuring a smooth shopping experience for customers. You will be involved in product listing, order processing, customer support, and marketing activities.

This role is ideal for someone who is detail-oriented, tech-savvy, and eager to learn about e-commerce platforms, digital marketing, and online sales.

Key Responsibilities

• Assist in managing and updating product listings on e-commerce platforms (Amazon, eBay, Shopify, etc.).
• Process customer orders, track shipments, and handle returns or exchanges.
• Respond to customer inquiries via email, chat, and social media.
• Monitor stock levels and coordinate with the supply chain team for inventory updates.
• Assist in digital marketing activities, including social media management, email campaigns, and SEO optimization.
• Conduct competitor research and analysis to improve pricing, product positioning, and marketing strategies.
• Maintain accurate sales records and generate reports for performance analysis.

Required Skills and Qualifications

• No prior experience required – freshers are welcome!
• Basic understanding of e-commerce and online shopping platforms.
• Good communication skills in English (written and verbal).
• Attention to detail and ability to handle multiple tasks efficiently.
• Proficiency in Microsoft Office (Excel, Word) and basic knowledge of Google Workspace.
• Ability to work independently and as part of a team.
• Familiarity with social media platforms and online marketing is a plus.

Experience

• No previous experience required, but any exposure to online sales, customer service, or digital marketing will be beneficial.
• Training will be provided for selected candidates.

Working Hours

• Flexible work hours, including part-time and full-time options.
• Ability to work in different shifts based on business needs.

Knowledge, Skills, and Abilities

• Basic knowledge of online shopping platforms and order management systems.
• Strong problem-solving skills and ability to handle customer queries efficiently.
• Willingness to learn and adapt to new e-commerce tools and technologies.
• A proactive approach to identifying and resolving issues.

Benefits

• Work from home with flexible scheduling.
• Opportunity to gain hands-on experience in the e-commerce industry.
• Competitive salary and performance-based incentives.
• Training and mentorship from industry professionals.
• Career growth opportunities within the company.

Why Join Us?

• A supportive and friendly work environment.
• Get trained in the latest e-commerce trends and digital marketing strategies.
• No prior experience required—learn and grow in a dynamic field.
• Work-life balance with flexible working hours.

How to Apply

If you are excited about starting your career in e-commerce, we would love to hear from you!

Apply Now by sending your resume to us with the subject line E-commerce Assistant Application.

We look forward to welcoming you to The Elite Job team!