Job Summary

We are seeking enthusiastic and professional female candidates to join our team as Domestic Calling Agents specializing in financial products. In this role, you will act as the first point of contact for potential and existing customers, providing them with valuable insights and solutions related to our financial services. This is an excellent opportunity to build a rewarding career in a supportive environment, offering professional growth and hands-on experience in the financial sector.

Key Responsibilities

• Engage with customers via phone to explain financial products and services.
• Build and maintain strong relationships with clients to enhance customer satisfaction and retention.
• Identify customer needs and recommend appropriate financial solutions.
• Meet daily and monthly sales targets through persuasive and ethical communication.
• Record customer information accurately and update the CRM database regularly.
• Handle inquiries and resolve any issues promptly and professionally.
• Adhere to company policies and regulations, ensuring compliance with industry standards.

Required Skills and Qualifications

• High school diploma or equivalent (Bachelors degree preferred).
• Proficiency in spoken and written English and regional languages.
• Strong interpersonal and communication skills.
• Basic knowledge of financial products and services is an advantage.
• Familiarity with CRM software and MS Office Suite.
• Sales-driven mindset with the ability to handle objections.
• Ability to multitask and work efficiently in a fast-paced environment.

Experience

• Minimum of 1 year of experience in telecalling, sales, or customer service (preferred).
• Freshers with strong communication skills are welcome to apply.

Working Hours

• Full-time position with flexible working hours.
• Monday to Saturday: 9:00 AM to 6:00 PM (occasional weekend availability may be required).

Knowledge, Skills, and Abilities

• Strong understanding of customer service principles.
• Good analytical and problem-solving skills.
• Ability to adapt to changing customer needs and market trends.
• Persistence, patience, and a proactive approach to handling customer interactions.

Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive training and career development opportunities.
• Health insurance and wellness programs.
• Paid leave and holidays.
• Friendly and inclusive work environment.

Why Join The Elite Job?

• Be part of a reputable organization with a strong foothold in the financial sector.
• Work in a supportive team where your efforts are recognized and rewarded.
• Enjoy opportunities for personal and professional growth.
• Contribute to a meaningful mission of providing financial solutions to customers.

How to Apply

Interested candidates are invited to submit their resumes and a cover letter detailing their experience and interest in the position. Take the next step in your career with The Elite Job – where your potential meets opportunity!