Job Description
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Job Summary:
The Elite Job is seeking dynamic and enthusiastic Telecalling Interns fluent in Tamil, Telugu, English, and Hindi to join our remote team. As a Telecalling Intern, you will be responsible for engaging with potential clients, understanding their needs, and providing information about our services. This internship offers an excellent opportunity to gain valuable experience in the field of customer interaction and telemarketing while working remotely. The ideal candidate should have strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Make outbound calls to potential clients, introducing The Elite Jobs services and offerings.
- Provide clear and concise information regarding job opportunities and answer any inquiries from clients.
- Schedule appointments and follow up with leads as necessary.
- Maintain accurate and up-to-date records of client interactions in the CRM system.
- Assist in gathering feedback from clients to improve services and enhance customer satisfaction.
- Collaborate with the sales and marketing teams to help achieve team goals and KPIs.
- Ensure calls are made in a timely and professional manner, following company guidelines.
Required Skills and Qualifications:
- Fluent in Tamil, Telugu, English, and Hindi (both verbal and written).
- Excellent communication and interpersonal skills.
- Ability to listen actively and understand clients needs.
- Basic knowledge of MS Office and CRM tools.
- Strong organizational skills with the ability to multitask effectively.
- Ability to work independently and in a team environment.
- Positive attitude, self-motivated, and goal-oriented.
Experience:
- Previous experience in telecalling, sales, or customer service is an advantage but not mandatory.
- Freshers are welcome to apply.
- Prior internship or part-time work experience is a plus.
Working Hours:
- Flexible working hours (remote role).
- Expected to work 20–25 hours per week.
- Hours are to be agreed upon based on team needs and intern availability.
Knowledge, Skills, and Abilities:
- Knowledge of telecalling techniques and customer interaction best practices.
- Ability to handle rejection professionally and stay motivated.
- Strong problem-solving skills and a solution-oriented approach.
- Ability to adapt to different work environments and work under pressure.
- Strong attention to detail and ability to manage time effectively.
Benefits:
- Remote work opportunity.
- Flexible work hours to accommodate academic schedules.
- Exposure to a professional work environment in telemarketing and customer service.
- Opportunity for learning and development, with mentorship from experienced team members.
- Letter of recommendation upon successful completion of the internship.
- Certificate of Internship after the completion of the required duration.
- Potential for a full-time offer based on performance.
Why Join The Elite Job:
- Professional Growth: Gain hands-on experience in the field of telecalling and client engagement.
- Work-Life Balance: Enjoy the flexibility of working from home with adaptable hours.
- Dynamic Environment: Be part of a team that encourages innovation, collaboration, and personal development.
- Career Opportunities: The Elite Job fosters a culture of promoting from within, giving you opportunities for growth and advancement.
How to Apply:
Interested candidates can apply by submitting their updated resume and a brief cover letter explaining their interest in the position and why they would be a good fit for the role. Please include your language proficiency and availability details in your application.
Submit your application to us or apply through our website.
We look forward to reviewing your application and potentially welcoming you to our remote team at The Elite Job!