Job Summary:

As a Virtual Assistant for Amex, you will play a crucial role in supporting our operations through administrative and customer service tasks. This position is perfect for motivated individuals who thrive in a remote working environment and are eager to contribute to the efficiency of our team. You will work closely with various departments to ensure seamless communication and execution of tasks, enabling Amex to maintain its high standards of service.

Key Responsibilities:

• Provide administrative support, including scheduling appointments, managing calendars, and organizing files.
• Handle customer inquiries via email and phone, ensuring prompt and accurate responses.
• Assist in the preparation of reports, presentations, and other documentation as required.
• Coordinate meetings and events, including sending invitations and managing RSVPs.
• Maintain and update databases, ensuring all information is accurate and current.
• Collaborate with team members to streamline processes and enhance operational efficiency.
• Conduct research and gather information to support project initiatives.
• Assist in the onboarding process of new team members by providing necessary training and resources.
• Monitor and respond to inquiries on social media platforms as needed.

Required Skills and Qualifications:

• High school diploma or equivalent; a degree in business administration or a related field is a plus.
• Proven experience as a virtual assistant or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Familiarity with CRM software and project management tools is an advantage.
• Ability to work independently and collaboratively in a remote environment.
• Strong attention to detail and problem-solving skills.

Experience:

• Minimum of 1-2 years of experience in an administrative or customer support role.
• Experience in a corporate environment, particularly in finance or customer service sectors, is preferred.

Working Hours:

• This is a part-time position requiring approximately 20-25 hours per week, with flexible scheduling options available. The candidate should be able to work during core business hours.

Knowledge, Skills, and Abilities:

• Ability to adapt to changing priorities and manage time effectively.
• Strong interpersonal skills, fostering positive relationships with team members and clients.
• Proficient in using technology to enhance productivity and communication.
• Basic understanding of financial services is a plus.

Benefits:

• Competitive hourly wage with opportunities for performance-based increases.
• Flexible work schedule that promotes work-life balance.
• Remote work environment with all necessary tools and resources provided.
• Access to professional development programs and training.
• Employee discounts on Amex services and products.

Why Join Amex?

At Amex, we value diversity and innovation. As a Virtual Assistant, you will be part of a dynamic team that is committed to delivering exceptional service and fostering a culture of excellence. We offer a supportive environment that encourages personal growth and professional development, making it a great place to build your career.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying. Applications can be sent to us. We look forward to hearing from you and exploring the possibility of you joining our team at Amex!