Job Summary

HR Service Jobs is seeking a motivated and dynamic Course Advisor / Telecalling / Office Assistant to join our team. This multifaceted role involves engaging with prospective students, providing essential information about our courses, and assisting with various administrative tasks. The ideal candidate will possess excellent communication skills, a customer-oriented mindset, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Course Advising: Engage with potential students via phone, email, and in-person to provide detailed information about course offerings, enrollment processes, and educational opportunities.
• Telecalling: Conduct follow-up calls with leads to address queries, nurture relationships, and convert prospects into enrolled students.
• Administrative Support: Assist in maintaining student records, processing applications, and coordinating scheduling for classes and events.
• Customer Service: Provide exceptional service to students and parents, ensuring all inquiries are resolved promptly and accurately.
• Data Management: Update and maintain databases, ensuring accuracy and confidentiality of student information.
• Collaboration: Work closely with the marketing and admissions teams to support outreach initiatives and promotional activities.

Required Skills and Qualifications

• Bachelors degree in any field or relevant experience in education, sales, or customer service.
• Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
• Strong organizational skills with attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
• Ability to multitask and manage time effectively.
• Positive attitude and willingness to learn.

Experience

• Previous experience in telecalling, customer service, or educational advisory roles is preferred.
• Experience in a fast-paced office environment is advantageous.

Working Hours

• Full-time position, 9:00 AM to 6:00 PM, Monday to Friday.
• Occasional weekend work may be required during peak enrollment periods.

Knowledge, Skills, and Abilities

• Strong understanding of educational programs and the ability to convey this information clearly.
• Problem-solving skills to handle student inquiries and concerns effectively.
• Ability to build rapport with diverse individuals.
• Initiative and self-motivation to meet and exceed performance goals.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health benefits, including medical and dental coverage.
• Professional development opportunities and ongoing training.
• Friendly and inclusive work environment.
• Paid time off and flexible scheduling options.

Why Join

At HR Service Jobs, we are committed to fostering a culture of growth and excellence. Joining our team means becoming part of a dynamic organization that values innovation, collaboration, and professional development. We believe in empowering our employees and providing them with the tools they need to succeed.

How to Apply

If you are passionate about education and have the skills we are looking for, we invite you to apply! Please send your resume and a cover letter outlining your relevant experience to us. Applications will be accepted until closing date. We look forward to hearing from you!