Job Summary

Join Flipkart, one of Indias leading e-commerce platforms, as a Telesales Caller. This is an exciting opportunity for individuals looking to work from home and contribute to a dynamic sales team. As a Telesales Caller, you will play a crucial role in reaching out to potential customers, promoting our wide range of products, and driving sales growth. Your efforts will directly impact our mission to provide exceptional service and value to our customers.

Key Responsibilities

• Conduct outbound calls to potential customers and present Flipkarts product offerings.
• Engage with customers to understand their needs and recommend appropriate products.
• Maintain accurate records of calls, customer interactions, and sales progress in our CRM system.
• Collaborate with the sales team to develop effective sales strategies and improve conversion rates.
• Follow up on leads generated through various marketing channels.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Meet and exceed monthly sales targets and KPIs.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.

Required Skills and Qualifications

• Excellent verbal communication skills with a strong command of English.
• Proficient in using computers and basic office software.
• Strong persuasion and negotiation skills.
• Ability to work independently and manage time effectively.
• Customer-focused mindset with a passion for sales.
• Previous experience in telesales or a similar role is preferred.

Experience

• Minimum of 1 year of experience in a telesales or sales role, preferably within the e-commerce sector.
• Proven track record of achieving sales targets and managing customer relationships.

Working Hours

• Flexible working hours with the option to work from home.
• Full-time and part-time positions available to accommodate different schedules.

Knowledge, Skills, and Abilities

• Strong understanding of the sales process and customer engagement strategies.
• Ability to adapt to changing customer needs and market conditions.
• Good organizational skills and attention to detail.
• Strong problem-solving abilities and a proactive approach to sales.

Benefits

• Competitive salary with performance-based incentives.
• Work-from-home flexibility, allowing for a better work-life balance.
• Opportunities for professional growth and career advancement within the company.
• Access to training programs and resources to enhance sales skills.
• Employee discounts on Flipkart products.

Why Join Flipkart?

At Flipkart, we believe in fostering a culture of innovation and excellence. As part of our team, you will have the opportunity to work in a dynamic environment where your contributions are valued. We are committed to providing our employees with the tools and support they need to succeed. Join us and be part of a company that is shaping the future of e-commerce in India!

How to Apply

If you are enthusiastic about sales and ready to make a difference, we want to hear from you! Please send your resume and a brief cover letter outlining your experience and why you would be a great fit for the Telesales Caller position at Flipkart to us. We look forward to welcoming you to our team!