Job Summary

American Express is seeking a detail-oriented and proactive Part-Time Virtual Assistant to join our dynamic team. This remote position offers an opportunity to contribute to our mission of providing exceptional service to our customers while enjoying the flexibility of working from home. The ideal candidate will possess excellent organizational skills and a passion for delivering outstanding administrative support in a fast-paced environment.

Key Responsibilities

• Provide administrative support to management and team members, including scheduling meetings, managing calendars, and preparing documents.
• Respond to customer inquiries and provide assistance via email and phone, ensuring a high level of customer satisfaction.
• Maintain organized records and databases, ensuring data accuracy and confidentiality.
• Assist in project coordination by tracking progress, updating project documentation, and communicating with relevant stakeholders.
• Prepare reports and presentations as required, utilizing software tools effectively.
• Manage travel arrangements and logistics for team members as needed.
• Support various team initiatives and special projects to improve operational efficiency.

Required Skills and Qualifications

• Proven experience as a virtual assistant or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with virtual communication tools (Zoom, Microsoft Teams).
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently and prioritize tasks effectively.
• Attention to detail and problem-solving skills.

Experience

• A minimum of 2 years of experience in an administrative or support role is preferred.
• Experience in a corporate environment, particularly in financial services, is a plus.

Working Hours

• Part-time position with flexible working hours, approximately 20-25 hours per week.
• Specific hours can be discussed during the interview process to accommodate both the candidate and the teams needs.

Knowledge, Skills, and Abilities

• Strong understanding of administrative processes and best practices.
• Ability to manage multiple tasks and projects simultaneously.
• A proactive approach to problem-solving and decision-making.
• Familiarity with customer relationship management (CRM) software is an advantage.
• A commitment to maintaining confidentiality and professionalism.

Benefits

• Competitive hourly wage.
• Flexible work schedule to support work-life balance.
• Access to professional development resources and training programs.
• Opportunities for career advancement within American Express.
• A supportive and inclusive remote work culture.

Why Join

At American Express, we value innovation, diversity, and excellence. By joining our team, you will be part of a company that not only strives to be the best in the industry but also supports your growth and development. We are committed to creating an environment where you can thrive both personally and professionally.

How to Apply

If you are passionate about providing exceptional support and are ready to take on a rewarding role as a Part-Time Virtual Assistant, please submit your resume and a cover letter detailing your relevant experience to us with the subject line Part-Time Virtual Assistant Application. We look forward to hearing from you!