Job Summary:

CIBC, one of the leading financial institutions in North America, is seeking a detail-oriented and highly skilled IT Quality Assurance Analyst to join our dynamic team. As part of our IT Quality Assurance division, specifically focusing on CIBC & Simplii Online Banking (OLB) platforms, you will play a crucial role in ensuring the reliability, performance, and security of our digital banking solutions. This position demands a deep understanding of quality assurance methodologies, a proactive approach to problem-solving, and a commitment to delivering superior user experiences.

Key Responsibilities:

• Test Planning and Execution: Develop comprehensive test plans, test cases, and test scripts to validate functionality, performance, and security of CIBC and Simplii Online Banking platforms. Execute manual and automated tests to ensure high-quality deliverables.

• Defect Management: Identify, document, and track defects through to resolution. Work closely with development teams to reproduce, analyze, and troubleshoot issues.

• Collaboration: Collaborate with product managers, developers, and other stakeholders to understand requirements and provide feedback on technical specifications. Participate in agile ceremonies, including sprint planning and retrospectives.

• Continuous Improvement: Contribute to the development and enhancement of QA processes and best practices. Advocate for quality assurance throughout the software development lifecycle.

• Reporting: Prepare and present detailed reports on testing activities, defect status, and quality metrics to ensure transparency and drive continuous improvement.

• Compliance: Ensure that testing procedures adhere to industry standards and regulatory requirements. Maintain documentation and ensure compliance with internal and external audit standards.

Required Skills and Qualifications:

• Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field.

• Technical Proficiency: Strong knowledge of software testing methodologies, tools, and best practices. Proficiency in test automation tools (e.g., Selenium, QTP) and scripting languages (e.g., Python, JavaScript) is a plus.

• Analytical Skills: Excellent problem-solving abilities with a keen eye for detail. Ability to analyze complex systems and identify potential issues.

• Communication Skills: Strong written and verbal communication skills. Ability to convey technical information clearly to non-technical stakeholders.

• Teamwork: Proven ability to work effectively in a collaborative team environment. Experience with agile methodologies and tools (e.g., Jira, Confluence) is advantageous.

Experience:

• Professional Experience: Minimum of 3-5 years of experience in IT Quality Assurance, preferably within the financial services sector.

• Domain Knowledge: Experience with online banking platforms, financial systems, or similar digital services is highly desirable.

Working Hours:

• Schedule: Full-time position with standard working hours. Flexibility may be required to accommodate project deadlines or critical testing periods.

Knowledge, Skills, and Abilities:

• Knowledge: In-depth understanding of QA principles, software development life cycle (SDLC), and test management tools.

• Skills: Strong technical skills in software testing, problem-solving, and critical thinking. Familiarity with regulatory requirements related to financial services.

• Abilities: Ability to manage multiple tasks and projects simultaneously while maintaining a high level of accuracy. Demonstrated ability to adapt to changing priorities and technologies.

Benefits:

• Competitive Salary: Attractive compensation package commensurate with experience.

• Healthcare: Comprehensive medical, dental, and vision insurance plans.

• Retirement Savings: Generous pension plan and savings options.

• Work-Life Balance: Flexible working arrangements and generous paid time off.

• Professional Development: Opportunities for career growth and development through training and educational programs.

• Employee Perks: Access to various employee discounts, wellness programs, and on-site amenities.

Why Join CIBC:

At CIBC, we are committed to fostering a culture of innovation, collaboration, and excellence. Joining our team means becoming part of a forward-thinking organization dedicated to delivering exceptional financial solutions and experiences to our clients. We offer a supportive work environment where your contributions are valued and your career growth is encouraged.

How to Apply:

Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience. Please apply through our careers page at CIBC Careers or send your application to us. Applications will be reviewed on a rolling basis until the position is filled. CIBC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.