Job Description
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Job Summary:
Home Depot is seeking a dynamic and customer-focused Sales Associate for our Kitchen & Bath Aisle. This role requires a fluent French speaker who is passionate about providing exceptional service and expertise to our diverse customer base. As a Sales Associate, you will be the go-to expert for all things related to kitchen and bath products, ensuring that customers receive knowledgeable advice and outstanding service throughout their shopping experience. You will be responsible for driving sales, maintaining the aisles appearance, and enhancing customer satisfaction in both English and French.
Key Responsibilities:
- Greet and engage customers in a friendly and professional manner, offering assistance in both English and French.
- Provide expert advice on kitchen and bath products, including features, benefits, and installation requirements.
- Assist customers in selecting the right products for their needs, ensuring a personalized and positive shopping experience.
- Maintain the Kitchen & Bath aisle by organizing products, ensuring proper signage, and keeping the area clean and visually appealing.
- Process transactions accurately using the point-of-sale system and handle customer inquiries or issues promptly.
- Collaborate with team members to achieve sales goals and deliver exceptional customer service.
- Stay informed about the latest trends and products in the kitchen and bath industry to provide up-to-date recommendations.
- Participate in training and development opportunities to enhance product knowledge and sales techniques.
Required Skills and Qualifications:
- Fluency in French and English is mandatory, with the ability to communicate effectively in both languages.
- Excellent interpersonal and communication skills, with a strong focus on customer service.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and the ability to address customer concerns with professionalism and empathy.
- Basic mathematical skills for handling transactions and providing accurate pricing information.
- Flexibility to work evenings, weekends, and holidays as required.
Experience:
- Previous experience in retail sales or customer service is preferred.
- Experience in the kitchen and bath industry or home improvement sector is a plus but not required.
Working Hours:
- Full-time and part-time positions available.
- Shifts may vary and include evenings, weekends, and holidays.
Knowledge, Skills, and Abilities:
- Comprehensive knowledge of kitchen and bath products, including appliances, fixtures, and cabinetry.
- Ability to effectively utilize point-of-sale systems and handle cash transactions.
- Strong organizational skills to maintain a well-stocked and orderly aisle.
- Proficiency in both verbal and written communication in English and French.
Benefits:
- Competitive hourly wage with opportunities for performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Employee discounts on Home Depot products.
- Opportunities for career advancement and professional development.
Why Join Home Depot:
At Home Depot, we value our associates as our greatest asset and are committed to creating a positive work environment where you can grow and succeed. Joining our team means becoming part of a leading company in the home improvement industry, where your contributions are recognized and rewarded. We provide comprehensive training, supportive management, and a collaborative team atmosphere that helps you achieve your career goals.
How to Apply:
Interested candidates are invited to submit their resume and cover letter online through our careers page at Home Depot Careers. Please ensure your application highlights your bilingual skills and relevant experience. Our recruitment team will review applications and contact qualified candidates for further steps in the hiring process.