Job Summary:
American Express is seeking a detail-oriented and organized Virtual Assistant to join our dynamic team. This remote position offers the flexibility to work either part-time or full-time, making it ideal for individuals who require a work-life balance. As a Virtual Assistant, you will play a crucial role in supporting our executives and team members by managing administrative tasks, scheduling, communication, and more. Your contribution will directly impact the efficiency and productivity of our organization, ensuring that American Express continues to deliver world-class service to our clients.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to executives and team members, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Communication Management: Handle email correspondence, screen and direct phone calls, and prepare communication materials as needed.
• Data Management: Maintain and update databases, prepare reports, and manage documentation to ensure accuracy and accessibility.
• Task Coordination: Assist in the planning and execution of team projects, ensuring deadlines are met and objectives are achieved.
• Customer Service: Respond to inquiries from clients and stakeholders in a professional and timely manner, reflecting the high standards of American Express.
• Document Preparation: Draft, format, and proofread various documents, including presentations, reports, and memos.
• Confidentiality Maintenance: Handle sensitive information with the utmost discretion and maintain confidentiality at all times.

Required Skills and Qualifications:

• Education: High school diploma or equivalent; a bachelors degree in business administration or a related field is preferred.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with virtual communication tools like Zoom, Slack, and Microsoft Teams.
• Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with individuals at all levels of the organization.
• Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Problem-Solving: Ability to anticipate needs, think critically, and offer proactive solutions to problems as they arise.
• Attention to Detail: Meticulous attention to detail, ensuring accuracy in all tasks and communications.
• Interpersonal Skills: A collaborative team player with a positive attitude and the ability to work independently in a remote environment.

Experience:

• Previous experience in an administrative, executive assistant, or virtual assistant role is highly desirable.
• Experience working in a remote or virtual environment is a plus.
• Familiarity with the financial services industry or working with executives is advantageous.

Working Hours:

• Flexible working hours with options for part-time or full-time schedules.
• Must be available during core business hours to ensure seamless support for the team.
• Occasional need for flexibility to accommodate urgent tasks or meetings in different time zones.

Knowledge, Skills, and Abilities:

• Customer-Centric Approach: A commitment to delivering exceptional service to both internal and external stakeholders.
• Adaptability: Ability to quickly adapt to changing priorities and work in a fast-paced environment.
• Tech-Savvy: Comfortable navigating various digital platforms and tools used for remote work and communication.
• Self-Motivation: Highly self-motivated with the ability to work independently and efficiently without constant supervision.
• Discretion: Ability to handle sensitive information with integrity and maintain confidentiality.

Benefits:

• Work-Life Balance: Enjoy the flexibility of working from home with a schedule that suits your lifestyle.
• Professional Growth: Opportunities for training and development to enhance your skills and advance your career within American Express.
• Competitive Compensation: Attractive salary and benefits package, including health insurance, retirement plans, and performance-based bonuses.
• Inclusive Culture: Be part of a diverse and inclusive workplace where your contributions are valued and recognized.
• Global Network: Gain exposure to a global organization with opportunities to collaborate with colleagues and clients worldwide.

Why Join American Express?
At American Express, we are committed to backing our employees just as much as we back our customers. By joining our team, you will be part of a company that values innovation, collaboration, and continuous learning. We offer a supportive and empowering work environment where your contributions will have a direct impact on our success. Whether you are seeking a part-time role to balance other commitments or a full-time position to further your career, American Express provides the platform and resources to help you achieve your professional goals.

How to Apply:
If you are ready to take the next step in your career and join a world-renowned company, we invite you to apply for the Virtual Assistant position at American Express. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role. Applications can be submitted through our online career portal or by sending your documents to us.

American Express is an equal opportunity employer and encourages applicants from all backgrounds to apply. We look forward to reviewing your application!