Job Summary

American Airlines is seeking a highly skilled and motivated System Administrator / Senior System Administrator to join our IT team. In this critical role, you will be responsible for the management, maintenance, and support of our companys IT infrastructure, ensuring the seamless operation of systems and services that are essential to our business operations. As a System Administrator / Senior System Administrator, you will play a key role in enhancing our technological capabilities and ensuring that our systems are secure, efficient, and aligned with industry best practices.

Key Responsibilities

• System Management: Oversee and manage the configuration, installation, and maintenance of servers, operating systems, and related hardware.
• Performance Monitoring: Continuously monitor system performance, identify potential issues, and implement solutions to optimize performance and reliability.
• Security: Implement and maintain security measures to safeguard company data and systems from cyber threats, including regular updates and patches.
• Troubleshooting: Provide advanced technical support for complex issues, including diagnosing and resolving hardware and software problems.
• Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures to ensure consistency and facilitate knowledge sharing.
• Collaboration: Work closely with other IT team members and departments to support various projects and initiatives, including system upgrades and new implementations.
• Compliance: Ensure systems and practices comply with relevant regulations and standards, including industry best practices and company policies.

Required Skills and Qualifications

• Technical Expertise: Strong knowledge of operating systems (Windows, Linux), server hardware, virtualization technologies, and networking principles.
• Security Proficiency: Experience with security protocols, firewalls, and intrusion detection/prevention systems.
• Problem-Solving Skills: Excellent troubleshooting and problem-solving abilities with a keen attention to detail.
• Communication: Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Project Management: Ability to manage multiple tasks and projects simultaneously, ensuring deadlines are met and objectives are achieved.

Experience

• System Administration Experience: Minimum of 5 years of experience in system administration or a related IT role.
• Senior-Level Experience: At least 3 years of experience in a senior or lead role, demonstrating leadership and advanced technical skills.
• Industry Experience: Experience in a large, dynamic organization is preferred, with exposure to mission-critical systems and high-availability environments.

Working Hours

• Full-time position, Monday to Friday, with occasional on-call support required for emergencies or system outages. Flexibility in working hours may be needed to accommodate project schedules and system maintenance windows.

Knowledge, Skills, and Abilities

• Technical Knowledge: In-depth understanding of system architecture, storage solutions, and backup/recovery processes.
• Analytical Skills: Strong analytical and troubleshooting skills with the ability to diagnose complex technical issues and provide effective solutions.
• Teamwork: Ability to work collaboratively in a team environment while also being capable of working independently on tasks and projects.
• Adaptability: Willingness to adapt to new technologies and methodologies as the IT landscape evolves.

Benefits

• Competitive Salary: Attractive compensation package based on experience and qualifications.
• Health & Wellness: Comprehensive health, dental, and vision insurance plans, along with wellness programs and resources.
• Retirement Plans: 401(k) plan with company matching and financial planning resources.
• Paid Time Off: Generous paid vacation, sick leave, and holidays to support work-life balance.
• Professional Development: Opportunities for career growth and advancement through training, certifications, and educational programs.

Why Join

At American Airlines, we are committed to fostering an inclusive and dynamic work environment where every team members contributions are valued. As part of our IT team, you will be at the forefront of technological innovation in the aviation industry, playing a pivotal role in supporting our global operations. Join us and be part of a company that values excellence, encourages professional growth, and invests in its employees success.

How to Apply

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. Please apply through our careers page on the American Airlines website or send your application to us. Include System Administrator / Senior System Administrator Application in the subject line. American Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.