Welcome to Disney Jobs at Home (United Kingdom), where magic meets customer service excellence! As a globally renowned entertainment company, Disney is dedicated to creating unforgettable experiences for audiences of all ages. Our commitment to storytelling, innovation, and imagination extends beyond our theme parks and into the homes of our valued customers.

Position: Customer Support Representative

Responsibilities:

• Provide exceptional customer support via various channels, including phone, email, and chat.
• Address customer inquiries, concerns, and issues promptly and professionally.
• Demonstrate a deep understanding of Disney's products and services to assist customers effectively.
• Collaborate with cross-functional teams to resolve complex customer issues.
• Ensure customer satisfaction by delivering personalized and magical interactions.

Required Skills:

• Excellent verbal and written communication skills in English.
• Proven experience in customer support or a related role.
• Ability to navigate and adapt to multiple communication channels.
• Strong problem-solving skills with attention to detail.
• Passion for delivering outstanding customer experiences.
• Familiarity with Disney products and services is a plus.

Qualifications:

• High school diploma or equivalent; degree in a related field is a bonus.
• Previous experience in a remote or work-from-home environment.
• Flexibility to work varying shifts, including weekends and holidays.
• Tech-savvy with the ability to learn and utilize customer support tools.

How to Apply:

Join our team and be a part of the magic! To apply for the Customer Support Representative position at Disney Jobs at Home (United Kingdom), please visit Disney Careers and search for the job title.

Disney is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Let your passion for customer service shine as you contribute to the enchanting world of Disney!