Job Summary

We are looking for dynamic and customer-oriented individuals to join leading banks as Customer Service Executives and Bank Tellers in Lucknow. This role is ideal for freshers looking to start their career in the banking sector. As a key member of the team, you will be responsible for handling customer transactions, providing financial guidance, and ensuring a seamless banking experience.

Key Responsibilities

• Assist customers with banking transactions such as deposits, withdrawals, and payments.
• Handle customer inquiries and resolve basic issues efficiently.
• Provide accurate information about banking products and services.
• Process loan applications, account openings, and other banking documentation.
• Maintain accurate records of transactions and follow banking compliance guidelines.
• Promote bank services and products to enhance customer experience.
• Ensure high levels of customer satisfaction and adhere to security protocols.

Required Skills and Qualifications

• Bachelors degree in Commerce, Finance, Business Administration, or a related field (preferred but not mandatory).
• Excellent communication and interpersonal skills.
• Basic understanding of banking operations and financial products.
• Strong numerical ability and attention to detail.
• Ability to handle transactions efficiently in a fast-paced environment.
• Customer service mindset with problem-solving abilities.
• Proficiency in MS Office (Excel, Word) and basic computer knowledge.

Experience

• Freshers are encouraged to apply.
• Prior experience in customer service or a financial institution is a plus.

Working Hours

• Full-time, 6 days a week (banking hours).
• Shift timings as per bank requirements.

Knowledge, Skills, and Abilities

• Knowledge of banking and financial regulations is an advantage.
• Ability to multitask and work under pressure.
• Strong ethical values and professionalism.
• Adaptability to new technologies used in banking services.

Benefits

• Competitive salary package with performance incentives.
• Career growth opportunities in the banking sector.
• Training and development programs to enhance banking knowledge.
• Health insurance and other benefits as per company policy.
• Stable and secure job with reputed banks.

Why Join Us?

• Opportunity to work with leading banks in Lucknow.
• A great start to a career in the banking industry.
• Hands-on experience with financial services and customer interaction.
• Supportive work environment and learning opportunities.

How to Apply

Interested candidates can apply by submitting their updated resume. Shortlisted candidates will be contacted for further assessments and interviews.