Job Summary

The City of Austin is seeking a dedicated and enthusiastic Library Assistant to support the daily operations of its public library system. This role involves engaging with the community, assisting patrons with various services, and ensuring the library remains a welcoming and resourceful environment. Ideal candidates have a passion for literature, excellent organizational skills, and a commitment to public service.

Key Responsibilities

• Assist patrons with locating books, digital resources, and other library materials.
• Support library programs and events, such as book clubs, workshops, and childrens activities.
• Perform check-in and check-out services, manage overdue notices, and process new materials.
• Provide guidance on the use of computers, printers, and digital library services.
• Organize and shelve returned materials accurately and efficiently.
• Maintain a clean and orderly library environment.
• Collaborate with library staff to ensure smooth daily operations.
• Address patron inquiries and resolve issues in a friendly, professional manner.
• Support library outreach initiatives to engage the local community.

Required Skills and Qualifications

• High school diploma or equivalent (Associates or Bachelors degree preferred).
• Strong customer service and communication skills.
• Proficiency in using computers and common software applications (e.g., Microsoft Office, library management systems).
• Ability to work independently and as part of a team.
• Attention to detail and excellent organizational skills.
• Enthusiasm for promoting literacy and lifelong learning.
• Physical ability to lift and move books or materials as needed.

Experience

• Previous experience in a library, educational, or customer service setting is preferred but not required.
• Familiarity with library cataloging and classification systems is a plus.

Working Hours

• Part-time or full-time opportunities are available, depending on library needs.
• May include evening and weekend shifts.

Knowledge, Skills, and Abilities

• Knowledge of library policies, procedures, and resources.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills to assist patrons effectively.
• Familiarity with digital library platforms and online research tools.

Benefits

• Competitive salary based on experience and role.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off, including vacation, holidays, and sick leave.
• Access to professional development and training opportunities.
• Retirement savings plan with employer contributions.
• Opportunity to make a positive impact on the Austin community.

Why Join Us?

By joining the City of Austins library team, you will be part of a vibrant and inclusive community dedicated to fostering knowledge, creativity, and cultural enrichment. Our libraries are dynamic spaces where innovation and tradition come together to serve a diverse population.

How to Apply

Interested candidates should submit their application online through the City of Austins official careers page. Include a resume and a brief cover letter highlighting your passion for library services and relevant experience. Applications will be accepted until closing date.

Join us in shaping the future of public libraries in Austin!