Job Summary:

As a Logistics Operations Manager at Amazon Fulfillment Center, you will play a key role in overseeing day-to-day operations of the fulfillment center, ensuring smooth logistics processes, and driving improvements in operational efficiency. This position requires leadership, critical thinking, and the ability to solve complex problems in a fast-paced environment. You will manage teams, monitor operational performance, and collaborate across multiple departments to maintain the highest standards of customer satisfaction, safety, and productivity.

Key Responsibilities:

• Oversee the fulfillment centers logistics operations, ensuring the timely and efficient movement of products.
• Lead a team of supervisors and associates to meet or exceed performance and operational goals.
• Monitor key performance metrics (KPI) such as on-time shipping, productivity, accuracy, and customer satisfaction.
• Identify areas for operational improvement and drive solutions to enhance efficiency and reduce costs.
• Collaborate with cross-functional teams including inventory control, customer service, and transportation to optimize logistics processes.
• Ensure adherence to safety and quality standards within the fulfillment center.
• Manage staffing levels and schedules to maintain operational capacity.
• Conduct regular training and development sessions for staff to ensure operational proficiency.
• Ensure compliance with Amazons policies, procedures, and legal regulations.
• Use data-driven insights to inform decision-making and process adjustments.

Required Skills and Qualifications:

• Bachelors degree in logistics, supply chain management, business, or a related field.
• Proven experience in logistics, warehouse management, or supply chain operations, preferably in a managerial or leadership role.
• Strong leadership skills with the ability to motivate and manage teams effectively.
• Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
• Proficiency in using warehouse management systems (WMS) and other logistics software.
• Exceptional communication skills, both verbal and written.
• Ability to thrive in a fast-paced, dynamic work environment.

Experience:

• 3-5 years of experience in logistics, warehouse management, or operations, with at least 2 years in a leadership role.
• Experience in managing teams and overseeing operations within a fulfillment or distribution center is highly desirable.
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies is a plus.
• Proven track record of meeting operational targets and driving process improvements.

Working Hours:

• This is a full-time position. You may be required to work flexible hours, including evenings, weekends, and holidays, depending on operational needs.
• Standard working hours: Monday to Friday, 8 AM � 5 PM, with potential for shift work during peak seasons.

Knowledge, Skills, and Abilities:

• Strong leadership: Ability to inspire and manage diverse teams to achieve common goals.
• Operational excellence: A deep understanding of logistics processes, inventory management, and warehouse operations.
• Data analysis: Ability to analyze operational data and make improvements to optimize productivity and efficiency.
• Attention to detail: Ability to manage multiple tasks and prioritize effectively.
• Customer focus: A commitment to delivering high-quality service and ensuring customer satisfaction.
• Problem-solving: Strong analytical and decision-making skills to address operational challenges.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off (PTO), including vacation, sick leave, and paid holidays.
• 401(k) with company match and employee stock options.
• Career development programs and opportunities for advancement.
• Employee discounts on Amazon products and services.
• Access to wellness programs and resources.

Why Join Amazon?

At Amazon, we are committed to fostering a culture of innovation, inclusion, and growth. As a Logistics Operations Manager, you will have the opportunity to work in a fast-paced, dynamic environment where every day is an opportunity to make a meaningful impact. We provide our employees with the tools and resources they need to thrive both professionally and personally. Whether you are looking to grow your career or make a difference, Amazon is the place for you.

How to Apply:

To apply for the Logistics Operations Manager position at Amazon Fulfillment Center, please submit your resume and cover letter through our Amazon Careers portal. Ensure your application highlights your relevant experience and qualifications. If your application is shortlisted, you will be contacted for further interviews. We look forward to seeing how you can contribute to our team!