Job Summary:

American Express is seeking a highly organized and reliable Virtual Assistant to join our dynamic team. As a Virtual Assistant, you will provide administrative support to managers and teams within the company, ensuring seamless operations and excellent customer service. This role offers the flexibility of remote work, allowing you to contribute from anywhere while being a key player in the ongoing success of our virtual teams.

Key Responsibilities:

• Manage and maintain executives calendars, scheduling meetings, appointments, and coordinating travel arrangements.
• Assist with organizing virtual meetings, ensuring all necessary materials are prepared and sent to participants ahead of time.
• Prepare reports, presentations, and documents as needed, ensuring accuracy and timely delivery.
• Handle incoming communications, including emails, phone calls, and messages, and prioritize them based on urgency.
• Support team members with administrative tasks such as data entry, file management, and document organization.
• Coordinate with other departments to ensure smooth workflows and efficient office operations.
• Act as a point of contact for clients or internal stakeholders, providing a high level of customer service.
• Maintain confidentiality and handle sensitive information with discretion.

Required Skills and Qualifications:

• Proven experience as a Virtual Assistant, Administrative Assistant, or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks simultaneously in a fast-paced, remote environment.
• Exceptional organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• High-speed internet connection and a quiet, dedicated workspace.
• Familiarity with virtual collaboration tools (e.g., Zoom, Slack, Trello) is a plus.

Experience:

• Minimum of 2 years of experience in an administrative or virtual assistant role.
• Previous experience working remotely is preferred.
• Customer service or client-facing experience is an advantage.

Working Hours:

• Full-time, remote position with flexible working hours.
• Must be available for occasional meetings during U.S. business hours (Eastern Standard Time).

Knowledge, Skills, and Abilities:

• Strong time-management and multitasking abilities.
• Ability to prioritize tasks and handle urgent requests.
• Proficiency in using a variety of software and tools to support remote work.
• Strong interpersonal skills and ability to work well with cross-functional teams.
• High level of self-motivation and discipline to work independently in a remote environment.
• Excellent problem-solving skills and the ability to adapt to changing demands.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching.
• Generous paid time off (PTO) and holidays.
• Employee wellness programs and support.
• Opportunities for career growth and professional development.
• Flexible work schedule and work-from-home environment.

Why Join American Express?

• Innovation and Excellence: At American Express, we are committed to providing our employees with the tools and resources they need to succeed. We value innovation and encourage our team members to contribute their ideas.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to help you manage your career and personal life.
• Diversity and Inclusion: We are proud to be an equal-opportunity employer, fostering an inclusive environment where every employee is valued.
• Career Development: We provide opportunities for continuous learning and growth, allowing you to advance your career within a globally recognized brand.

How to Apply:

Interested candidates are invited to apply by submitting their resume and a cover letter outlining their qualifications and experience relevant to the role. Please apply through the official American Express careers page or send your application to us.