Job Summary

Amazon is seeking a proactive and results-oriented Vendor Consultant to join our team in India. The role involves collaborating with vendors to enhance their performance, optimize their operations, and grow their businesses on the Amazon platform. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering outstanding vendor experiences.

Key Responsibilities

• Act as the main point of contact for assigned vendors, providing support and guidance to improve their performance metrics.
• Analyze vendor performance data to identify opportunities for growth and improvement.
• Provide insights and recommendations to vendors on optimizing pricing, inventory, and operational processes.
• Coordinate with internal teams to resolve vendor issues and streamline processes.
• Conduct regular business reviews with vendors, sharing updates on performance metrics and actionable insights.
• Support vendors in implementing best practices for enhancing their presence and sales on Amazons platform.
• Drive vendor satisfaction and retention by building strong relationships and ensuring prompt resolution of queries.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Economics, or a related field.
• Proven experience in vendor management, account management, or a similar role.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel and other data analysis tools.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Problem-solving mindset with a focus on delivering results.

Experience

• 2+ years of experience in vendor management, account management, or e-commerce operations.
• Experience working in a customer-facing role is preferred.
• Familiarity with e-commerce platforms and marketplaces is a plus.

Working Hours

• Full-time position with flexible working hours, including occasional weekend or evening support depending on business needs.

Knowledge, Skills, and Abilities

• Knowledge of e-commerce trends and vendor performance metrics.
• Ability to build and maintain strong professional relationships.
• Strong organizational skills with attention to detail.
• Self-motivated and capable of working independently as well as in a team.

Benefits

• Competitive salary package.
• Health and wellness benefits, including medical insurance.
• Opportunities for professional development and growth.
• Work with a global leader in e-commerce innovation.
• Flexible work arrangements to support work-life balance.

Why Join Amazon?

At Amazon, we are dedicated to fostering an environment of innovation, inclusion, and customer obsession. Joining our team means being part of a dynamic company where your contributions will shape the future of e-commerce. This is an opportunity to work with talented individuals and make a meaningful impact on the success of our vendors and customers alike.

How to Apply

Interested candidates are invited to submit their applications through the official Amazon Careers portal. Ensure your resume highlights relevant experience and skills that align with the responsibilities of the Vendor Consultant role.