Are you a passionate communicator with a knack for customer service and sales? The Elite Job is seeking a motivated, customer-oriented individual to join our team as a Remote Sales & Customer Service Representative. This entry-level position offers an exciting opportunity to start or grow your career in sales and customer service in a supportive, dynamic, and inclusive remote work environment. If you are eager to develop your skills and work with a team that values growth, collaboration, and excellent service, we want to hear from you!

Responsibilities:As a Remote Sales & Customer Service Representative, your key duties will include:

• Customer Engagement: Answer customer inquiries via phone, email, and chat, providing timely, accurate, and friendly assistance.
• Sales Support: Assist in generating leads, explaining products and services, and converting potential customers into loyal clients through clear communication and empathy.
• Product Knowledge: Stay informed about the company products and services to effectively address customer needs and provide solutions.
• Problem Resolution: Resolve customer issues and concerns professionally, aiming for first-call resolution while maintaining customer satisfaction.
• Data Entry & Reporting: Maintain accurate customer records, document inquiries, sales interactions, and feedback using company CRM tools.
• Collaboration: Work closely with team members and supervisors to achieve sales targets, enhance customer satisfaction, and streamline processes.
• Continuous Improvement: Participate in training and development opportunities to improve your skills and knowledge in sales and customer service.

Required Qualifications:

• High school diploma or equivalent (Bachelor degree is a plus).
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills with the ability to handle difficult situations.
• Basic computer skills and familiarity with CRM software.
• Ability to work independently in a remote setting, managing time and tasks effectively.
• Strong organizational skills and attention to detail.
• Enthusiasm for helping customers and a passion for delivering exceptional service.

Preferred Qualifications:

• Prior experience in customer service, sales, or retail (preferred but not required).
• Experience working remotely or in a virtual environment.
• Familiarity with social media and other communication channels.

Job Type:

• Employment Type: Full-time
• Location: Remote (must be based in the U.S.)
• Work Schedule: Monday to Friday, with flexible hours available.
• Salary Range: $35,000 - $45,000 per year (depending on experience). Competitive base salary with performance-based incentives.

Perks & Benefits:

• Health Insurance: Comprehensive health, dental, and vision plans.
• Retirement Savings: 401(k) with employer match.
• Paid Time Off: Generous PTO, including vacation and sick days.
• Professional Development: Opportunities for career growth and advancement, along with training to enhance your skills.
• Flexible Work Environment: Work from the comfort of your own home with flexible hours.
• Supportive Team Culture: Collaborate with a team that values inclusivity, teamwork, and mutual support.

Why Work at The Elite Job:At The Elite Job, we believe that our people are our greatest asset. We are committed to fostering an environment of respect, inclusion, and innovation. Our mission is to provide exceptional services to our customers while creating a positive impact within the communities we serve. Whether you are just starting your career or looking for your next challenge, we provide the support, training, and opportunities for you to succeed.

We are passionate about building a diverse workforce and encourage candidates from all backgrounds to apply. Join our team and be a part of a company that cares about your growth and well-being.

How to Apply:To apply, please submit your resume and a cover letter outlining your interest in the position to us.