Job Summary

The Front Office Assistant at The Elite Job plays a key role in ensuring smooth operations at the reception and front desk. This role involves managing administrative tasks, assisting customers and visitors, and providing support to various departments. The ideal candidate will be organized, proactive, and friendly, helping create a positive first impression of the company.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner, ensuring a positive experience.
• Manage phone calls, direct them to the appropriate departments, and take accurate messages when necessary.
• Maintain the front desk area, ensuring it is clean, organized, and presentable.
• Coordinate scheduling for meetings and appointments, ensuring all relevant parties are informed.
• Handle incoming and outgoing mail and packages, ensuring they are directed to the right recipient.
• Assist in managing office supplies, placing orders as needed to ensure stock levels are maintained.
• Provide general administrative support, including filing, data entry, and document management.
• Support other departments with administrative tasks, as required.
• Maintain confidentiality of sensitive information and assist in handling inquiries with professionalism.

Required Skills and Qualifications

• High school diploma or equivalent required; additional certifications in office management or administrative roles are a plus.
• Proven experience in a front office, receptionist, or administrative role is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong communication skills, both written and verbal.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent organizational and time-management skills.
• Friendly, approachable demeanor with a professional attitude.
• Ability to maintain confidentiality and handle sensitive information.

Experience

• At least 1-2 years of experience in a customer-facing role, preferably in an administrative or front office position.
• Experience with office equipment such as telephones, photocopiers, fax machines, and computers.
• Experience in scheduling meetings, handling office supplies, and providing general office assistance is preferred.

Working Hours

• Full-time position, 40 hours per week.
• Regular office hours: Monday to Friday, 9:00 AM to 5:00 PM. Flexibility to occasionally assist with evening or weekend events may be required.

Knowledge, Skills, and Abilities

• Strong interpersonal skills to engage with employees, clients, and visitors in a professional and friendly manner.
• Attention to detail and accuracy in performing administrative tasks.
• Knowledge of basic office procedures and terminology.
• Ability to work independently with minimal supervision.
• Problem-solving skills and the ability to handle unexpected situations with grace.
• Ability to adapt to new technologies and systems used within the company.

Benefits

• Competitive salary and performance-based incentives.
• Health and dental insurance packages.
• Paid time off (PTO) and holidays.
• Opportunities for career advancement and professional development.
• Friendly and collaborative work environment.
• Employee wellness programs and team-building activities.

Why Join The Elite Job?

• Join a dynamic and growing company where you can make an immediate impact.
• Be part of a supportive team that values your contributions.
• Excellent opportunities for career progression and personal growth.
• Work in a company that values work-life balance and employee well-being.
• Enjoy a positive work environment with opportunities to engage in various company activities.

How to Apply

If you are a proactive, organized, and friendly individual who thrives in a customer service and administrative environment, we would love to hear from you!
Please submit your updated resume along with a cover letter detailing your relevant experience to us or apply through our online portal. Applications will be accepted until closing date.
We look forward to reviewing your application and potentially welcoming you to our team at The Elite Job!