Job Summary

HR Service Jobs is seeking motivated and dynamic individuals to join our team as Sales Customer Service Executives. This home-based position is ideal for candidates who are enthusiastic about customer interaction, adept at sales, and capable of delivering excellent service during night shifts. The role involves handling inbound and outbound sales calls, resolving customer queries, and ensuring a seamless customer experience.

Key Responsibilities

• Handle incoming and outgoing calls with professionalism and a customer-focused approach.
• Engage customers in meaningful conversations to understand their needs and provide tailored solutions.
• Achieve sales targets by promoting relevant products or services to customers.
• Address customer inquiries and resolve issues promptly to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with team members and managers to improve sales strategies and customer service processes.
• Stay updated on product knowledge and company policies to offer accurate information to customers.

Required Skills and Qualifications

• Strong communication and interpersonal skills, with a persuasive and confident demeanor.
• Proficiency in English (verbal and written); additional language skills are a plus.
• Basic computer skills and familiarity with CRM tools or other customer management systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Sales-driven mindset with a customer-first approach.

Experience

• Minimum of 1-2 years of experience in sales, customer service, or a related role preferred.
• Freshers with strong communication skills and a willingness to learn are welcome to apply.

Working Hours

• Night shift: 9:00 PM to 6:00 AM (flexible with time zone adjustments based on client needs).
• Full-time and part-time schedules are available to accommodate diverse work preferences.

Knowledge, Skills, and Abilities

• Proactive problem-solving skills with a focus on customer satisfaction.
• Ability to build rapport quickly and foster trust with customers.
• A results-oriented attitude with the ability to meet and exceed sales goals.
• High levels of motivation and self-discipline to excel in a remote working environment.

Benefits

• Competitive salary with performance-based incentives and bonuses.
• Work-from-home convenience, eliminating commute time and costs.
• Comprehensive training program to ensure success in the role.
• Opportunities for career growth and skill development.
• Paid time off and night shift allowances.
• Access to health and wellness programs.

Why Join

• Be part of a supportive and collaborative team that values innovation and excellence.
• Gain experience working in a global business environment with exposure to diverse customers.
• Enjoy a balanced work-life dynamic with flexible schedules tailored to your needs.
• Develop critical sales and customer service skills through hands-on experience and mentorship.

How to Apply

Interested candidates are invited to apply by submitting their updated resume and a brief cover letter explaining their interest in the role. Please email your application to us. with the subject line Sales Customer Service Executive Application.