Job Summary

We are seeking a dedicated and highly organized Home Care Scheduler/Coordinator to join our team on a night shift and on-call basis. The ideal candidate will play a pivotal role in ensuring seamless scheduling and coordination of home care services. This role demands excellent multitasking abilities, a high degree of professionalism, and a commitment to delivering quality service.

Key Responsibilities

• Schedule and coordinate home care services for clients, ensuring timely and appropriate caregiver assignments.
• Respond promptly to on-call inquiries and emergencies during night shifts.
• Maintain accurate client and caregiver records in scheduling software.
• Communicate with clients, families, and caregivers to address concerns or changes in service plans.
• Ensure compliance with company policies and local regulations related to home care services.
• Provide clear instructions and updates to caregivers regarding schedules and client needs.
• Monitor caregiver availability and manage last-minute schedule adjustments.
• Generate daily reports and maintain accurate logs for all activities during the shift.

Required Skills and Qualifications

• High school diploma or equivalent; a bachelors degree in healthcare administration or a related field is a plus.
• Proficiency in scheduling software and Microsoft Office Suite.
• Exceptional organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to handle stressful situations calmly and effectively.
• Knowledge of home care services, healthcare regulations, and caregiver management.

Experience

• Minimum 2 years of experience in scheduling, coordination, or a similar role, preferably in the home care or healthcare sector.
• Previous experience handling night shifts and on-call responsibilities is highly desirable.

Working Hours

• Night shifts with on-call responsibilities, typically between 8:00 PM and 6:00 AM.
• Flexibility to address urgent client or caregiver issues during these hours.

Knowledge, Skills, and Abilities

• Strong problem-solving and decision-making skills.
• Familiarity with client and caregiver needs in a home care environment.
• Ability to work independently and as part of a team.
• Empathy and understanding of the challenges faced by clients and caregivers.

Benefits

• Competitive salary with additional on-call allowances.
• Opportunities for professional development and training.
• Work-from-home flexibility during night shifts.
• Supportive and collaborative team environment.
• Access to health and wellness programs.

Why Join HR Service Jobs?

• Be part of a reputable organization committed to delivering quality home care services.
• Contribute to a meaningful role that impacts the lives of clients and caregivers.
• Work in a dynamic and inclusive environment that values your skills and dedication.

How to Apply

Interested candidates are encouraged to apply by submitting their updated resume and a cover letter highlighting their relevant experience to us. Please mention the job title, Home Care Scheduler/Coordinator - Night Shift and On-Call, in the subject line. Applications will be reviewed on a rolling basis.