Job Summary

Cigna, a global health service company, is seeking a highly organized and motivated Remote Virtual Assistant to join our dynamic team. This position offers a unique opportunity to work remotely, supporting senior management and various departments in enhancing their day-to-day productivity and operations. As a Remote Virtual Assistant, you will be responsible for managing schedules, coordinating communications, and handling administrative tasks to ensure the smooth functioning of operations.

Key Responsibilities

• Administrative Support: Provide comprehensive administrative support to senior leaders and teams, including managing emails, scheduling meetings, and organizing tasks.
• Calendar Management: Coordinate and maintain executives calendars, scheduling appointments, and managing time effectively to prioritize tasks.
• Communication: Act as a liaison between departments and external partners, ensuring timely responses and maintaining clear communication channels.
• Data Management: Handle sensitive data, files, and documentation in a secure and organized manner, ensuring accuracy and timely retrieval.
• Task Coordination: Assist with project management tasks, tracking deadlines, and ensuring efficient execution of administrative functions.
• Travel Coordination: Book travel arrangements and accommodations, including flights, hotel stays, and transportation, when necessary.
• Customer Service Support: Assist in addressing customer inquiries, handling queries, and ensuring satisfaction in a professional manner.
• Meeting Support: Prepare agendas, take minutes, and track action items during meetings to ensure follow-up and completion.

Required Skills and Qualifications

• Experience in Administrative Roles: Previous experience as a Virtual Assistant, Executive Assistant, or in a similar administrative support role.
• Strong Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Proficient in Technology: Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual communication tools (Zoom, Slack, etc.).
• Excellent Communication Skills: Strong written and verbal communication skills, with a professional demeanor.
• Attention to Detail: Exceptional attention to detail with a focus on delivering high-quality work.
• Problem-Solving Abilities: Ability to think critically and handle challenges with minimal supervision.

Experience

• Minimum of 2 years of experience in an administrative or virtual assistant role.
• Experience in the healthcare or insurance sector is a plus, but not required.
• Familiarity with Cignas systems and processes would be beneficial but not mandatory.

Working Hours

• Full-time, remote position.
• Standard working hours: Monday through Friday, 9:00 AM to 5:00 PM (flexibility may be required depending on business needs).
• Occasional overtime may be required for special projects or urgent tasks.

Knowledge, Skills, and Abilities

• Time Management: Ability to manage time effectively, handle multiple priorities, and meet deadlines consistently.
• Confidentiality: Demonstrated ability to handle confidential and sensitive information with integrity and discretion.
• Tech-Savvy: Proficiency in using virtual collaboration tools (e.g., Microsoft Teams, Zoom), calendar management software, and data entry systems.
• Customer-Focused Mindset: A dedication to providing excellent service to internal stakeholders and external clients.
• Adaptability: Comfortable with change and evolving work demands in a remote setting.

Benefits

• Competitive salary and performance-based bonuses.
• Flexible remote work environment.
• Comprehensive health insurance plans, including dental and vision.
• Retirement plan options with company match.
• Paid time off (PTO) and sick leave.
• Access to Cignas wellness programs, including fitness reimbursement and mental health resources.
• Career growth and development opportunities through training and mentorship programs.

Why Join Cigna?

Cigna is a global leader in health services, offering innovative solutions to improve the health and well-being of people worldwide. By joining our team, you will be part of a diverse and inclusive work environment where your contributions matter. At Cigna, we support our employees professional growth and encourage a healthy work-life balance. As a Remote Virtual Assistant at Cigna, you will play a pivotal role in helping our teams deliver exceptional service while enjoying the flexibility and support of a remote work environment.

How to Apply

Interested candidates are encouraged to apply by submitting their resume and a cover letter via our online application portal. In your cover letter, please highlight your relevant experience, your motivation for applying, and why you believe you would be a strong fit for this position. Qualified applicants will be contacted for an interview.

Apply now to join a company dedicated to improving the health and well-being of individuals worldwide!