Job Summary:

Bunnings Warehouse is one of Australias leading retailers, offering a wide range of products for home improvement, gardening, and construction. We are currently looking for motivated, customer-focused individuals to join our dynamic team across various locations. Our positions offer competitive salaries, an inclusive work culture, and opportunities for growth within a renowned company. Whether you are looking to start your career or take the next step in your journey, Bunnings Warehouse is the ideal place to develop your skills and build a rewarding career.

Key Responsibilities:

• Provide exceptional customer service, assisting with product inquiries, store navigation, and problem-solving.
• Maintain high standards of store presentation and ensure all products are well-stocked, labelled, and organised.
• Operate register systems, process transactions, and handle cash.
• Collaborate with team members to ensure smooth operations and contribute to achieving store goals.
• Participate in stocktaking and inventory management activities.
• Adhere to health and safety regulations, ensuring a safe shopping experience for customers and a safe working environment for all employees.
• Upsell and promote products, contributing to the achievement of store sales targets.
• Handle customer complaints and feedback with professionalism, ensuring customer satisfaction.
• Take on additional tasks and projects as required to support the store and company operations.

Required Skills and Qualifications:

• Strong communication and interpersonal skills, with a customer-first attitude.
• Ability to work effectively both independently and as part of a team.
• Good organisational skills, with the ability to manage multiple tasks and priorities.
• Basic computer literacy and familiarity with point-of-sale systems.
• A positive attitude and eagerness to learn.
• Flexibility to work across various shifts, including weekends and public holidays.
• Previous retail or customer service experience is a plus but not required.

Experience:

• Previous experience in retail, customer service, or a related field is advantageous but not mandatory.
• Experience in handling cash and working with a point-of-sale system is beneficial.
• On-the-job training will be provided to ensure all new hires are equipped with the knowledge and skills necessary for success.

Working Hours:

• Full-time and part-time positions are available, with flexible hours across weekdays, weekends, and public holidays.
• Shifts will be allocated based on store requirements, and flexibility is required to meet the needs of the business.

Knowledge, Skills, and Abilities:

• Customer Service Excellence: Ability to engage with customers and provide an exceptional experience, even under pressure.
• Product Knowledge: Understanding of Bunnings range of products, or the willingness to learn.
• Team Collaboration: Ability to work well within a team, supporting colleagues to achieve shared goals.
• Attention to Detail: Ensuring product displays, inventory management, and customer interactions are handled with precision.
• Adaptability: Being flexible and open to learning new tasks and adjusting to the changing needs of the business.
• Time Management: Effectively prioritise tasks and work efficiently within time constraints.

Benefits:

• Competitive salary package with performance-based incentives.
• Employee discounts on products at Bunnings Warehouse.
• Opportunities for career progression and professional development.
• Supportive and inclusive work culture where diversity is celebrated.
• Health and wellbeing programs, including mental health support.
• Access to training and development programs to enhance your skills.
• Flexible working hours to maintain work-life balance.
• A chance to work for one of Australias most trusted retail brands.

Why Join Bunnings Warehouse?

At Bunnings Warehouse, we offer more than just a job – we provide an opportunity to build a career in a supportive and dynamic environment. Our commitment to innovation, customer service, and employee satisfaction sets us apart as a leader in the retail industry. We believe in nurturing talent and helping our team members grow and succeed. Join us and be part of a company that values hard work, integrity, and teamwork. Together, we can achieve great things!

How to Apply:

If you are passionate about providing exceptional customer service and want to be part of a fast-growing, customer-centric company, we encourage you to apply. Please submit your resume and a cover letter detailing your interest in the position via the Bunnings career portal. In your application, be sure to highlight your relevant experience, skills, and enthusiasm for the role.

We look forward to reviewing your application and potentially welcoming you to the Bunnings Warehouse team!